Neighbourhood Helpline
Do you experience any problem living in your community such as:
- Uncollected rubbish
- Neglected gardens
- Noisy neighbours
- Illegal parking
- Other environmental problems
The Neighbourhood Helpline is a 24 hour dedicated voicemail and email service run by the University of Leeds in partnership with Leeds Metropolitan University. This service is available to both students and local residents to raise issues of concern or simply to contact the Universities about your surroundings, environment and community in which you live.
Messages will be responded to within 24 hours following which the a Helpline process will be instigated.
The helpline process is clear, robust and fair and an annual report is produced to track the number and nature of the calls made.
We remind all students that you represent the University both on and off campus and your activities reflect the reputation of the University. This is overwhelmingly positive but students who persist in behaving without respect for fellow students and local residents should be reminded that your student contract stipulates that you must adhere to all University codes and standards and failure to do so may ultimately lead to disciplinary action.
The University of Leeds is proud of the role our students play in supporting local communities and there are many ways of becoming involved as an active member of your local community.
The section on volunteering offers programmes that you can participate in
Contact
To use the helpline call 0113 3431064 or email neighbourhood.helpline@leeds.ac.uk