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Each School must have a statement of its pastoral and academic support arrangements, including the arrangements for personal tutorials, accessible to both staff and students. |
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2. |
Every undergraduate and taught postgraduate student must have access to a named personal tutor who is a member of the teaching staff of the School* or appropriate placement supervisor. |
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Students must be given the opportunity to meet on a one-to-one basis with their personal tutor at least once during each semester and twice during semester I in the first year. |
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The first meeting for students in their first year of study should be arranged as early as possible, ideally within the first two weeks of semester one. Meeting personal tutors will normally be part of a School’s induction process. |
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Staff are responsible for making initial arrangements for individual tutorial meetings whilst students are responsible for ensuring they are adequately prepared for the meeting. |
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Students can request additional meetings with their personal tutor and the personal tutor will accede to such a request within a reasonable time. |
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Personal tutors will maintain a record of tutorial meetings that have taken place and note when a student declines to attend. |
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Personal tutors will place in the School’s files an agreed record of any relevant matters that arise during tutorials for the purpose of writing references, supporting cases of mitigating circumstances, audit etc. If a student wishes any matter to be treated as confidential, this should be clearly stated. Such information will then only be released with the student’s permission, unless it seriously affects the safety of the student or others. |
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Personal tutors will have access to the full profile of a student’s performance across their programme of study. |
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The arrangements for personal tutorials should engage with the PDP process in the School even where this is largely undertaken within the student’s programme of study. |
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Clear arrangements will be in place for students and staff to raise any concerns about the allocation of personal tutors and there must be procedures for changing personal tutor where necessary.
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Staff will receive information and training to support their role as personal tutors, including as part of their induction. Schools/faculties should ensure that staff can receive further training as part of their continuing professional development. |
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Schools must recognise within their workload models the time commitment of staff as personal tutors. |
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The arrangements for pastoral and academic support will be considered annually by student staff committees as part of normal review procedures. |
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15. |
The Dean of Faculty is responsible for ensuring compliance by Schools with this Code of Practice such that all students have access to effective academic and pastoral support. |
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