Clearing House for Postgraduate Courses in Clinical Psychology   

Frequently Asked Questions

We have FAQs for Referees using the Online System, for Applicants using the Online System, for All Applicants and for International Applicants.

Online System - Referees

We suggest that you download our Guide for Referees and have this available when you use the online system. This guides you through each screen in the system.

Do I have to register as a referee?
The system says I am already registered as a referee and won't let me in.
How do I get a password as a referee?
I have used the system before as a referee but I have forgotten my password.
I have used the system before as a referee but my email address is not recognised.
I cannot log in and there is no option on the screen to register as a referee.
Can I re-use the references I wrote in previous years in the system?
I have finished and saved the reference but the Status still says Incomplete.
I have clicked the Submit button but it isn't working.
I am having problems saving the text I have written about the applicant.

Online System - Applicants

We suggest that you download our Guide for Applicants and have this available when you use the online system. This guides you through each section of the application.

I have used the system before but I have forgotten my password.
I have used the system before but my email address is not recognised.
I have registered as an applicant but I haven't received the email to start my application.
Can I re-use my references from previous years?
Can I re-use my application from previous years?
What is the difference between "Start a New Application" and "Start a New Application based on a Previous Application"?
How do I move around the screens in my application?
Do I need to complete the application in one session or do the sections in a set order?
There isn't a space for me to upload my documents in the Documents section.
What happens if I cannot scan my documents?
The system will not let me upload the scans I have of my documents.
What happens if I do not have the necessary documents by the application closing date?
Can I see all my answers together to make it easier to check them?
I have changed my answers on screen but the old information is still showing when I download the pdf form.
The downloaded application has a question about the role of the clinical psychologist but I cannot find this on the screen to fill in.
How do I check the status of my application?
I can't find the button to submit my application.

All Applicants

What are the entry requirements?
Can I apply with a 2:2?
Is the experience I have relevant?
What is Graduate Basis for Chartered Membership (GBC)?
How do I get funding to do a course?
Can I fund myself?
How much are the course fees?
When can I apply?
Can I defer starting the course?
Are there any part-time courses or distance learning courses?
What documents do I need to provide with my application?
What is an academic transcript?
Who should I ask to be my referees?
How will you contact my referees?
Have you received my references?
What does it mean when my application has been released to the course centres?
Do I need to do a short-listing test and when will it be?
When will I hear if I have an interview?
When are the interviews?
What do I do if my address or other contact details change?
If I am offered a place how do I respond?
How do reserve lists for offers of places work?
How can I get a copy of the Alternative Handbook?

International Applicants

Are there any places set aside for international applicants?
Can international applicants fund themselves?
Can international applicants apply for NHS funded places?
How do I find out if I have the right to work in the UK and what happens if I don't?
How much are the course fees for international applicants?
How do I find out what my fees status is?
My qualifications are from outside the UK - how do I find out if I have Graduate Basis for Chartered Membership (GBC)?
How do I find out what qualifications and grades from my country are equivalent to a 2:1 grade psychology degree from the UK?
What documents do international applicants need to provide with their application?
What are the English language requirements?
Is experience from other countries considered relevant?


Online System - Referees

Do I have to register as a referee?

Yes, to use the system as a referee you need to be registered. Clicking the link in the email we have sent you will take you to a screen where you can register as a referee. Your email address should automatically appear on the screen. Please type in your Forename and Surname, then create a password of your choosing in the password box and type it again to Confirm Password in the box below. Click Register and this will take you to a screen with your reference(s) listed at the top.

If, after you click the link, your email address is not already on the screen please do not register. Instead try logging in.

The system says I am already registered as a referee and won't let me in.

If you have used the system before then you will already be registered as a referee. The system will bring up an error message in red confirming that "this email address has already been registered" and you will need to Login rather than Register. In the Log In section of the screen please type in your email address and the password from when you last used the system. Click Log in and this will take you to a screen with your reference(s) listed at the top.

See below if you have forgotten your password.

How do I get a password as a referee?

You choose your own password when you register: we do not provide you with a password. See above for information on how to register as a referee.

I have used the system before as a referee but I have forgotten my password.

If you cannot remember your password please click "Forgotten your password" on the Login screen. Then enter your email address to get an email to reset your password. Your email software may treat our emails as junk or spam, so if you do not receive the email please check your Junk Email folder and/or Spam Email folder.

I have used the system before as a referee but my email address is not recognised.

You need to use the email address you registered with. This will usually be a work-based email address rather than a personal email. If the system does not recognise your email address it could be that you are registered under a different version of it eg Liverpool University email addresses use both liv.ac.uk and liverpool.ac.uk versions. If the system does not recognise any email address you provide, please contact us to check what email address you are registered with.

I cannot log in and there is no option on the screen to register as a referee.

Only the most recent email requesting a reference will have a link that allows you to register as a referee. Do you have a more recent email with a link you can try? If not, please contact us and we will send you a new email requesting the reference. Your email software may treat our emails as junk or spam, so if you do not receive the email please check your Junk Email folder and/or Spam Email folder.

Can I re-use the references I wrote in previous years in the system?

Yes, as long as the applicant has provided the same contact details as before so the system can identify your reference and match it with their application. When you open this year's reference click Copy from last submitted reference. If you have submitted a reference before for that applicant your previous answers will then be copied in to the screen so you can edit them as appropriate.

I have finished and saved the reference but the Status still says Incomplete.

Once you have finished the reference please click Submit. This confirms that you are happy that the reference is correct and complete, and allows us to process it. Clicking Save only saves the reference so you can come back later and edit it further. You cannot edit the reference after you have submitted it.

I have clicked the Submit button but it isn't working.

You can only submit a reference once all the questions have been answered. When you click Submit, if any of the questions have not been answered a red message will appear on screen to let you know what is missing. Most questions have a "not applicable" or similar option if necessary.

I am having problems saving the text I have written about the applicant.

The system can only save your answers when you click Save so if it takes some time to write your comments there is a risk that the internet connection may be lost before you have saved your text. We therefore suggest that you either:

  • Write a few sentences and then click Save. This will save your answers and close the reference. You can then re-open the reference to continue it when convenient.   or
  • Write your comments in Word and once they are complete paste them into the reference and click Save. This allows you to work on your own computer so there is no risk of losing internet connection.


Online System - Applicants

I have used the system before but I have forgotten my password.

If you cannot remember your password please click "Forgotten your password" on the Login screen. Then enter your email address to get an email to reset your password. Your email software may treat our emails as junk or spam, so if you do not receive the email please check your Junk Email folder and/or Spam Email folder.

I have used the system before but my email address is not recognised.

You need to use the email address you used when you last logged in to the system. Once you have logged in again you can change this if necessary. If there are several email addresses you could have used you can check if each of these is registered in the "Forgotten your password" screen.

If the system does not recognise any email address you provide, please contact us to check what email address you have registered on the system.

I have registered as an applicant but I haven't received the email to start my application.

When you use the system for the first time we will send you an email with a link to start your application. Your email software may treat our emails as junk or spam, so if you do not receive the email please check your Junk Email folder and/or Spam Email folder. You may need to move the email into your Inbox to be able to use the link, depending on the email software you are using.

If you still cannot find the email you can re-register but we recommend that you wait 24 hours before doing this. When you re-register please check your email address as you type it: we have found that the most common problem is mis-typed email addresses. If you are still having difficulties please contact us.

Can I re-use my references from previous years?

Yes, you need to use the same email address as before for your referee, and you need to use the same email address and password to log in to your application that you used last time. This will allow the online system to identify both your application and your previous reference. See our information on re-using previous references for further details.

Can I re-use my application from previous years?

Yes, if you have applied before please log in to the system using the email address and password you used last time. You will then have the option to copy some of the information from your previous application into this year's application. You will also be able to access your previous applications in the Archived Applications section.

What is the difference between "Start a New Application" and "Start a New Application based on a Previous Application"?

If you have applied before you will be given the options to either "Start a New Application" or "Start a New Application based on a Previous Application".

Clicking Start a New Application will open a new blank application and most screens will have an option to copy information over from your previous application. You can then do this section by section as convenient.

Clicking Start a New Application based on a Previous Application will bring most of the information that can be copied from your previous application into this year's application immediately.

For either option, once information from a previous application has been copied to this year's application you can edit it as required. The system will copy over information from the most recent submitted application, on the basis that this is likely to be the most complete. If you started applications in previous years but did not submit any of them, the system will copy over the most recent application you have.

How do I move around the screens in my application?

There are two ways to move around the system. When you enter a section for the first time you can answer the questions and use the Continue button to save your answers and move automatically to the next section. Alternatively you can go to any section at any time using the menu on the left-hand side of the screen.

If you are returning to a section you have already completed you will see an Update button instead. Clicking this will save any changes you make to your answers but will keep you on the same screen.

Do I need to complete the application in one session or do the sections in a set order?

No, you do not need to complete the application in one session. You can fill in as much as you want then return to finish the application, or edit what you have already entered, another time.

There is no set order for completing the application: you can complete the sections in any order you want. The only exceptions are the Your Details section (which you need to complete when you start the application) and the Documents section.

There isn't a space for me to upload my documents in the Documents section.

There are two possible reasons for this. It may be that you have not completed the Eligibility and Funding sections yet. The information on what documents you need to upload is taken from these sections so you need to complete these first. Or it may be that we do not require you to provide any documents eg if you are currently doing your undergraduate degree, English is your first language and your nationality is British.

What happens if I cannot scan my documents?

If you are unable to scan your documents please tick the Posting box in the Documents screen of your application and post photocopies of the documents to us instead. Please do not post original documents. Please include a note of your name, address and date of birth so we can match them with your application. Documents can be posted to us before or after you submit your application.

The system will not let me upload the scans I have of my documents.

You need to scan your documents as a pdf file or a jpeg image. If the document is more than one page you will need to scan it as one file with the appropriate number of pages.  This may be easier to do as a pdf file than as a jpeg image. If you are unable to upload your pdf file or jpeg image it may be because the file is too large. You could try producing a lower resolution image to get a smaller file size, but the document still needs to be clear and readable.

If you are still having difficulties uploading your scanned documents, please post photocopies to us instead.

What happens if I do not have the necessary documents by the application closing date?

You must submit your application by the closing date of 1.00pm on 3 December 2013. If you do not submit your application by the deadline you will not be able to apply. However, if you are still waiting for a document to arrive (eg a letter confirming you have GBC, an academic transcript etc) you can tick the "posting" box for it in the Documents section of your application. This will allow you to complete the Documents section and then submit your application. You can then send a copy of the document on to us as soon as you get it, which may be after the closing date.

Can I see all my answers together to make it easier to check them?

Yes, click Download Application in the left-hand menu. This will download your application as a pdf file which you can use for checking your application at any stage.

I have changed my answers on screen but the old information is still showing when I download the pdf form.

This can happen if you have already downloaded the pdf so your computer has saved a copy and is showing you the same copy again rather than downloading a new one. Please log out of the system and close down your internet browser. This should "clear" your computer's memory so when you go back into the internet and log back into the system you should be able to download the latest copy of the pdf form which shows your amended answers.

The downloaded application has a question about the role of the clinical psychologist but I cannot find this on the screen to fill in.

This question only applies to applicants who are willing and able to fund themselves, and are therefore more likely to be overseas applicants and less likely to be knowledgeable about the role of a clinical psychologist in the UK. If you have answered "no" to the question about providing your own funding then you do not need to answer the question about the role of the clinical psychologist.

How do I check the status of my application?

The first screen you see when you log in gives you an overview of your application at any stage. This gives you the up-to-date status of your application, including a list of which sections are classed as complete. You can also get to this screen by clicking Applicants in the black and white menu at the top of any screen in the online system.

I can't find the button to submit my application.

If all the sections of your application are complete the Submit button will be on the first screen you see when you log in, in the middle of the screen near the top. This button only appears when all sections of the application are complete. See the Applying section for more information on how to check if your application is complete and on the screens you will see as you submit it.


All Applicants

What are the entry requirements?

You need Graduate Basis for Chartered Membership (GBC), good academic grades and some relevant experience. See the Basics section for more information, or see the Course Centres section for the entry requirements for each course.

Can I apply with a 2:2?

Course centres are primarily looking for applicants with a 1st class honours or a good 2:1. Some course centres do consider applicants with a 2:2 but they usually ask for further evidence of academic ability eg an academically demanding masters degree. See the Course Centres section for the entry requirements for each course.

Is the experience I have relevant?

We cannot give specific advice about your experience because we do not make decisions about who is successful ie who is invited for interview or who is offered a place. Generally, work with a client group that clinical psychologists work with is considered relevant. See the Basics section for more information on relevant experience.

What is Graduate Basis for Chartered Membership (GBC)?

Graduate Basis for Chartered Membership (GBC) ensures that you have already studied psychology in sufficient breadth and depth before starting a clinical psychology course. See the Basics section for more information.

How do I get funding to do a course?

The NHS provides the funding for most of the places on clinical psychology courses. People accepted on these NHS funded places are currently employed by the NHS as Trainee Clinical Psychologists while they study. See the Basics section for more information.

Can I fund myself?

There are some places available at some course centres that are not funded by the NHS. For these non-funded places you will need to provide your own funding. For further details see the funding information for British/European applicants and for international applicants.

How much are the course fees?

The NHS provides the funding for most places on clinical psychology courses and this includes paying the course fees in most cases. For non-funded places you will need to provide your own funding which includes paying the fees. Please contact the course centres concerned to check how much the fees for non-funded places are.

When can I apply?

Applications open during September and the closing date is early in December each year. This is for courses starting the following autumn. See the Applying section for specific dates.

Can I defer starting the course?

There is no system of deferred entry. If you do not take up your place you will normally be expected to re-apply the following year. See the Applying section for more information.

Are there any part-time courses or distance learning courses?

There are no part-time courses or distance learning courses. All the courses are full-time. See the Course Centres section for more information.

What documents do I need to provide with my application?

If you have completed either of the following qualifications you need to provide an academic transcript for that qualification only and a document confirming your status for Graduate Basis for Chartered Membership (GBC):

  • UK or Irish undergraduate degree accredited for GBC   or
  • UK or Irish postgraduate conversion course accredited for GBC

See the Applying section for more information, or if you studied in another country see the FAQ for International Applicants below.

What is an academic transcript?

Your university usually issues you with an academic transcript when you complete your course. It should cover all the years of your course if possible, and at least the last two years of marks for a degree. The transcript should include:

  • A list of the modules you took and the marks you got.
  • The overall result of your qualification eg 2:1, pass with merit etc.
  • The qualification title eg BSc in Psychology with Sociology.
  • Information to identify who took the course eg your name, date of birth etc.
  • Information to identify the university where you studied.

See the Applying section for more information.

Who should I ask to be my referees?

You need two references: one academic and one relevant experience. The academic referee should be able to comment on your academic ability and preferably have direct experience of your academic work. The experience referee should be able to comment on your performance in a relevant clinical and/or research context. See the Applying section for more information.

How will you contact my referees?

When you give your referees' contact details in your application in the online system you will be asked to confirm that we can contact them. When you click the Contact My Referees button this starts the process of emailing your referees to request the references. See the Applying section for more information.

Have you received my references?

We will email you when each of your references is submitted, and you can check the status of your references by logging in to the online system. Your email software may treat our emails as junk or spam, so please check your Junk Email folder and/or Spam Email folder regularly. See the Applying section for more information.

What does it mean when my application has been released to the course centres?

When we release your application this gives the course centres access to it to begin their short-listing process. See the Applying section for more information.

Do I need to do a short-listing test and when will it be?

Some course centres use computerised or written tests as part of their short-listing process and these are usually held during February. See the Applying section for a list of course centres that use a test.

When will I hear if I have an interview?

Each course centre that you have applied to will contact you to let you know whether you have been short-listed or not. They do this by mid-March each year. See the Applying section for the specific date.

When are the interviews?

Interviews are held between mid-March and late May each year. See the Applying section for interview dates for each course centre.

What do I do if my address or other contact details change?

If any of your contact details change you can update these in the online system. See the Applying section for more information.

If I am offered a place how do I respond?

If you are offered a place you can respond to this through the online system and you may also need to respond directly to the course centre concerned. The deadline for this is in early June each year. See the Applying section for more information and for the specific date.

How do reserve lists for offers of places work?

Reserve lists allow courses to fill places when an offer is declined. See the Applying section for more information.

How can I get a copy of the Alternative Handbook?

This gives current trainees' views on various aspects of their course and is produced by the Pre-Qualification group. Please see their website for information about the Alternative Handbook.


International Applicants

Are there any places set aside for international applicants?

There are some non-funded places available at some course centres where applicants are required to have overseas fees status. For these non-funded places you will need to provide your own funding. See the Basics section for more information.

There are no NHS funded places set aside for international applicants. Those international applicants that have the right to work in the UK and want to apply for NHS funded places must compete for these alongside UK applicants.

Can international applicants fund themselves?

There are some places available at some course centres that are not funded by the NHS. For these non-funded places you will need to provide your own funding. See the Basics section for more information.

Can international applicants apply for NHS funded places?

People accepted on NHS funded places are currently employed by the NHS as Trainee Clinical Psychologists and paid a salary while they study. So to apply for NHS funded places you need to have the right to work in the UK. See the Basics section for more information on NHS funding.

How do I find out if I have the right to work in the UK and what happens if I don't?

If you are unsure whether you have the right to work in the UK or not, please check the UK Border Agency website for information or contact your local British Embassy. See the Basics section for links to their websites.

If you do not have the right to work in the UK it is unlikely you would be considered for an NHS funded place. This is because the NHS is unlikely to be able to employ anyone as a Trainee Clinical Psychologist who does not have the right to work in the UK.

How much are the course fees for international applicants?

For places that are not funded by the NHS you will need to provide your own funding, which includes paying the fees. Please contact the course centre concerned to check how much the fees for non-funded places are.

How do I find out what my fees status is?

See the Basics section for information on fees status. If you are still unsure of your fees status please contact UKCISA for further advice.

My qualifications are from outside the UK - how do I find out if I have Graduate Basis for Chartered Membership (GBC)?

If your qualifications are not from the UK or Republic of Ireland you need to have them assessed by the British Psychological Society to see if they give you GBC. See the Basics section for more information.

How do I find out what qualifications and grades from my country are equivalent to a 2:1 grade psychology degree from the UK?

If you are unsure which qualifications and grades from your country are equivalent to UK qualifications we suggest you contact either UK NARIC or the British Council. See the Basics section for their contact details.

What documents do international applicants need to provide with their application?

International applicants need to provide the following documents with their application:

What are the English language requirements?

If English is not your first language and your university qualifications were not taught and examined in English, you need to provide evidence of your ability in English language with your application. If possible, this should be a TOEFL or IELTS test taken in the last two years. See the Basics section for details of the scores required.

Is experience from other countries considered relevant?

It is always a good idea to have experience of how services operate in the UK, so experience from other countries should usually be supplemented by experience in the UK. See the Basics section for more information on relevant experience.