A framework is now in place for suppliers of graphic design and web design and development. These suppliers will support our internal teams in ISS web solutions and media services, providing additional resource and capacity when we need them.

For all outsourced graphic design and web design and development work, please use suppliers only from this framework.

About the framework
The framework will raise the quality, consistency and impact of design work produced across the University. We are confident that we can now offer a much wider choice of supplier, with the ability to deliver a range of work including:

How we chose the suppliers
The suppliers were selected by a panel including representatives from employee communications, faculty marketing managers, purchasing, ISS web solutions and media services. Because the University has such a high demand for design work, we had to follow a European Union tender process. We received a strong response to the tender advertisement and over 200 companies expressed an interest in working with us.

We completed a rigorous evaluation process and value for money review, during which the suppliers worked hard to demonstrate their creative ability, levels of experience, competency, working practices and customer service approach.

The suppliers were also asked to demonstrate that they are financially secure, adhere to the necessary legislative requirements and have the appropriate processes, resources and infrastructure in place to meet the deadlines and needs of their customers.

Timescales
The framework runs from 1 April 2008 to 31 May 2010, which will help us build long term relationships with our suppliers. The framework will be reviewed annually and we will be asking for regular feedback about the suppliers so we can continue to improve and enhance the services they offer.