Insurance Insurance University of Leeds

The University Insurance Office

The University Insurance Office manages the insurance arrangements for:

Further information on these matters can be accessed via the above tabs.



Emergency assistance contact information whilst travelling abroad

If you are currently abroad and need emergency assistance, please see the contact information sheet for details.


Cancellation or curtailment of trips due to the novel coronavirus (COVID-19) outbreak

The information below is to help colleagues understand the insurance position for claims arising from the novel coronavirus (COVID-19) outbreak.

Due to the rapidly evolving situation regarding coronavirus-affected countries, the University as a general rule is not permitting any travel, international or domestic, for staff or students on University business.

If you feel you have exceptional and business-critical reasons for travelling, you must contact the Executive Dean of your faculty directly who will consider your circumstances and escalate accordingly.

The University is reviewing its travel restrictions on a monthly basis and working with Key Travel to cancel upcoming travel bookings and progress refund requests.

Currently any travel bookings made before 1st July that are scheduled to take place before end of November 2020 will be cancelled.

If your travel booking was made after July 2020 this is assumed to have gone through Executive Dean approval and will remain in place. If you need to amend or cancel a travel booking made after this date please contact Key Travel directly by phone 0161 819 8911 or email


Please note that the University’s travel insurance will not cover cancellation or curtailment of travel as a consequence of Covid-19 for trips booked from 29th September 2020.

(Note: travel insurance cover only applies to international trips and not to travel within the UK.)



Travel Insurance

  • Please check the Foreign, Commonwealth and Development Office (FCDO) for travel advice and complete a risk assessment form prior to travel, advice is available from your local Health & Safety contacts. Where travel is against FCDO advice, you must seek advice and approval from your Faculty Health & Safety Manager.

  • If you plan to travel to any of the countries listed below, you need to notify the Insurance Office at least two weeks before your trip (as we have to notify our insurers to confirm whether or not cover will be in place):

Afghanistan, Iraq, Iran, Libya, Mali, Niger, Nigeria (only trips to the Niger Delta Region and North of Abuja), North Korea, Somalia, Syria, Yemen, Venezuela and any country where the FCDO advises against all travel ('red' areas).



Proof of insurance letter to support visa applications

  • For University staff and students requiring a Proof of Insurance letter to support your application for a visa, you can download a copy of the letter from our Sharepoint site (you will need to be logged on to the University network to access the site), complete the relevant sections and return it to us (with proof of identity) for signature. For further guidance on travel please click on the Travel tab at the top of this page.




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Insurance, Room 11.75, EC Stoner Building, University of Leeds, Leeds, LS2 9JT