ISS Help Desk Feedback

Tell us what you think....

As part of our ongoing drive to improve the quality of the service we offer, we would be grateful if you would spend a few minutes giving us your views on our services. We will take all of your comments seriously, and they will help to shape the future direction of our support.

Name

ISS username (if applicable)

Email address

Telephone number

Call reference number (if applicable)

What is your status?

Help Desk calls

How satisfied are you with the following aspects of the Help Desk service?

Referred calls

If your query was logged and/or referred to a second/third line support team, how satisfied were you with the following aspects of the follow up service?

Comments

Please enter any further comments you may have

Shall we contact you about your feedback?

No, please do not contact me about my feedback.
Yes please, I'd like to be contacted about my feedback

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Poor						Excellent

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Poor						Excellent

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Poor						Excellent

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Poor						Excellent