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Patient Participation Group & patient surveys
We
created our first patient participation group in February 2006
The group provides a route for patients to provide feedback on our current services, and opinion on prospective future services
In 2011 the Government allowed new methods to be introduced for practices to seek their patient's opinions. This was a great improvement for us, as the method used from 2006 to 2011 of the Primary Care Trust posting questionnaires out to our patients did not work well. This was because very few patients completed and returned the questionnaires - so the results did not give a true reflection of our work (for example, 898 questionnaires sent out, 55 returned - 7% response rate - with some questions being answered by just 9 people)
From 2011 onwards we plan to use e-mail, facebook, twitter and on-line questionnaires to seek our patient's opinions. We ran a survey on our appointment systems in June and July 2011, conducted on patients attending the practice, and had a 100% response rate. You can view the results below
| Patient Survey Results |
Patient Participation Report March 2012  |
| June/July 2011 (Appointment systems) |
| Autumn 2008 |
| Spring 2008 |
| Autumn 2006 |
You can view the minutes of past meetings below (they are also available at the Student Union):
| Patient Participation Meeting Minutes |
| Minutes for May 2008 |
| Minutes for October 2007 |
| Minutes for May 2007 |
| Minutes for February 2006 |
If you are interested in getting involved, or would like to submit a topic for the agenda, please e-mail the Practice Manager
The PDF files on this web site require Adobe Acrobat Reader to view them. To download Adobe Acrobat Reader 8 from the Adobe web site please follow this link
Notes:
If you experience difficulties opening these files right-click and save to your local drive
If you experience difficulties printing these files right-click and Save to your local drive, then print by selecting File and Print rather than the Adobe print icon
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