Updating from version 4.3 to version 4.4

The Questionmark Perception servers were upgraded from version 4.3 of the software to version 4.4 on 18th August 2008.

If you were using Questionmark prior to this upgrade, you will find that when you first log on to a shared repository in Authoring Manager after this date you will get a warning message telling you that the version of the server you are connecting to is more recent than the version of Authoring Manager you have on your machine, and offering you the chance to download an upgrade.

If you have administrator rights you can go ahead and download the upgrade by following the steps below.

If you do not have administrator rights, or experience other problems during installation, you will need to contact ISS Help Desk or your local IT support team to arrange for installation.

Downloading the upgrade

1. When you connect to a shared repository for the first time following the server upgrade, you will get the message below:



Click 'Yes'

2. You will get the following message



Click 'Yes'

3. The following appears:



Click 'Install'

4. You will be asked for a password:



Enter 'perception4'

5. You will be asked if you want to upgrade your version of Authoring Manager:



Choose 'Yes'

6. This will launch the InstallShield wizard for Authoring Manager 4.4



Follow all the wizard steps, choosing the default options

7. Once complete, the licensing wizard is launched:



Enter 'Questionmark@leeds.ac.uk' and 'University of Leeds'

8. Your installation is complete:



You can ignore the warning about the license

9. Once you have completed steps 1-8 above, you should then also apply the latest service pack (SP1), which can be found here (use 'perception4' if prompted for a password).

Page owner: help@vles.leeds.ac.uk