Taught Student Guide 2011-2012

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Academic and Pastoral Support
 
 

The following pages contain useful information regarding ways in which you can get support with both your academic work and life as a student.

All of the links in the Taught Student Guide are also available through the Student Portal - http://portal.leeds.ac.uk - including the Guide itself, which is available in the 'University Info and Regulations' section of 'Support Links' on the 'Student Services and Admin' tab. You can also add your own links.

The most important contact will be your Personal Tutor who will help with academic matters and be able to advise you as to where you should go for more specialist help. The other important place to go for general and independent advice is the LUU Student Advice Centre.
There are a number of agencies on campus who can help by giving information, advice and support that you may need during your time at University. You should make use of all the available study support services to gain the most from your time at University.
 
 
     
     
     
     

 

   
     
     
     
     

 

 

 

 

 

 

 

Accessibility Across the Campus

The University has developed a campus map showing the most accessible entrances and an accessible route from the top to the bottom of the site – The North South Access Route:
www.equality.leeds.ac.uk/downloads/general/Campus_Accessibility_Guide_A2_2010.pdf

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Accommodation Services

Tel: (0113) 343 7777
Email: accom@leeds.ac.uk
www.leeds.ac.uk/accommodation
Student Services Centre, Marjorie and Arnold Ziff Building
The Accommodation Office is open Monday to Friday from 9am to 5pm, except on Wednesdays when the office will open at 10am.

Accommodation Services will:

  • Assist all students with finding suitable University accommodation
  • Advise on accommodation problems or queries
  • Ensure you have ready access to Wardens who can provide welfare advice and support

If you are looking for accommodation outside the University visit the UNIPOL website: www.unipol.org.uk/leeds

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Careers Centre

Tel: (0113) 343 5295
http://careerweb.leeds.ac.uk/
5-7 Cromer Terrace
The Careers Centre is open Monday to Friday throughout the year.

The Careers Centre is available for you to use from the start of your time at University. We are here to help you decide on options to pursue, plan for acquiring the right skills and compete effectively in the graduate market. Our services include:

  • Thousands of job vacancies targeted at Leeds students and graduates
  • Placements and internships
  • Support with applications and CVs
  • Expert guidance and in-depth career planning
  • Identifying skills sought by employers and how to develop/demonstrate them
  • Starting a business
  • Opportunities to meet employers from all sectors
  • Career development modules and workshops

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Chaplaincy

Tel: (0113) 343 5071 (General Enquiries)
Tel: 07780 613862 (Out of Hours)
Email: chaplaincy@leeds.ac.uk
www.leeds.ac.uk/chaplaincy/
The Chaplaincy is located at the Emmanuel Centre (next to the car park barrier near the Parkinson Building).

The Universities Chaplaincy in Leeds welcomes all students and staff and offers:

  • A friendly place for support and help
  • Space for stillness (chapel and common room) amidst the hectic demands of University life
  • Out of hours emergency support
  • Activities that engage with your spirituality

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Childcare Services

Tel: (0113) 343 1818
Email: a.s.foley@leeds.ac.uk
www.brightbeginningschildcare.co.uk
Bright Beginnings Childcare Centre, Off Mount Preston Street
The Centre is open Monday to Friday from 8:15am to 5:45pm (and closes for all statutory Bank Holidays and days when the University is closed).

Bright Beginnings Childcare Centre Leeds provides childcare for parents who are working or studying at the University. The Centre is located in brand new facilities, accommodating up to 144 children aged from 3 months to school age, and also operates a 56 place playscheme during most school holidays for school age children up to 12. The Centre is inspected and regulated by Ofsted Early Years and implements the EFYS (Early Years Foundation Scheme) curriculum.

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Computing Support (ISS)

Tel: (0113) 343 3333
Email: helpdesk@leeds.ac.uk
http://iss.leeds.ac.uk/helpdesk
The Information Systems Services (ISS) Help Desk is located on Level 10, EC Stoner Building (access via Red Route or through the Edward Boyle Library).
The Help Desk is open Monday to Friday from 8am to 9pm and Saturday and Sunday from 12 to 5pm. (During the summer vacation the Help Desk is open Monday to Friday from 8:30am to 4:30pm).

ISS provides:

  • An IT Help Desk for all students and staff offering a single point of contact for information, advice and assistance in the use of ISS systems, products and services.
  • A modern and flexible learning and teaching environment in 46 computer clusters around campus, including all main libraries. Many clusters stay open in the evenings and 6 are open 24 hours a day, 7 days a week. For information on the location of PC clusters and other resources visit: http://iss.leeds.ac.uk/clusters
  • PC access in some café areas
  • Wireless access across much of the main campus
  • Access to the internet and campus resources in over 7000 rooms in 15 halls of residence
  • Free laptop day loans - long-term laptop loans are available from £20 per week
  • Laptop hardware and software repair service from £24

To access the University facilities you will need a username and password. Your username will be printed on your Student ID Card above the Library barcode.

Before using any system at Leeds you should read the ISS rules and regulations: www.leeds.ac.uk/informationsecurity

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Disability Team

Tel: (0113) 343 3927
Text phone (for Mincom users only): (0113) 343 2616
Fax: (0113) 343 3944
Email: disability@leeds.ac.uk
www.equality.leeds.ac.uk/
The Disability Team forms part of the Equality Service and is based on the ground floor of the Social Sciences Building, which is centrally located on level 10 of campus and is wheelchair accessible.
The Equality Service is open Monday to Friday from 10am to 4pm.

The Disability Team provides a range of guidance and support to disabled and dyslexic students. We support students who:

  • are deaf or hard of hearing
  • are blind or partially sighted
  • have a physical disability, and/or mobility difficulties
  • have a specific learning difficulty (for example, dyslexia or dyspraxia)
  • have a developmental learning or behavioural condition (for example, AD(H)D)
  • have an autism spectrum condition (for example, Asperger Syndrome)
  • have a mental health condition
  • have a long-term medical condition (for example, chronic fatigue syndrome, asthma, epilepsy, diabetes, cancer from the point of diagnosis, HIV)
  • have a combination of these

Some support services are available free of charge, whilst others are charged for. Home students can apply for Disabled Students' Allowances to cover costs - see the Equality Service website for further information).

Services provided without charge:

  • Daily drop-in sessions (no appointment needed)
  • Bookable guidance sessions with a Disability Co-ordinator
  • Support with exam modifications
  • Liaison with academic departments
  • Additional library borrowing rights

Services for which additional funding will be required:

  • An assessment of academic support needs
  • One-to-one learning strategy support
  • Trained note-takers, interpreters, personal assistants and mentors
  • Transcription of material into braille, large print, e-text and audio
  • Dyslexia strategy sessions and workshops

You do not need to wait until you arrive in Leeds before you contact us. In fact, it is helpful if you contact us as soon as possible to enable us to arrange your support.

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Equality Service

Tel: (0113) 343 3927
Text phone: (0113) 343 2616
Fax: (0113) 343 3944
Email: disability@leeds.ac.uk or leedsassessmentcentre@leeds.ac.uk and for the new Transcription Centre: leedstrans@rnib.org.uk
www.equality.leeds.ac.uk/
The Equality Service is based on the ground floor of the Social Sciences Building, which is centrally located on level 10 of campus and is wheelchair accessible.
The Equality Service is open Monday to Friday from 10am to 4pm.

Equality Service Vision

We aim to provide creative, effective and successful equality services that enable staff and students to have opportunity to achieve their full potential.

The University recognises that, in order to enable all students to have equal access to facilities and educational opportunities, some students may require specialist support or adjustments (for example, to timetables or learning materials). The University is committed to taking a flexible approach, wherever possible, when responding to the individual needs of our students.

The Equality Service provides end-to-end services for disabled students including assessment of needs, case management and academic liaison, support workers, mental health and transcription services. The Equality and Diversity Team continue to develop the institutional framework to promote equality across all protected characteristics (age, disability, gender, gender identity, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation).

The Leeds Assessment Centre Team provides a high quality Needs Assessment service for disabled higher education students, usually as part of an application for disability support funding, such as Disabled Students' Allowances.

The Disablity Team offers specialist on-going support to students who:

  • are deaf or hard of hearing
  • are blind or partially-sighted
  • have a physical disability, and/or mobility difficulties
  • have a specific learning difficulty (for example, dyslexia or dyspraxia)
  • have a developmental learning or behavioural condition (for example, AD (HD)
  • have an autism spectrum condition (for example, Asperger Syndrome)
  • have a mental health condition
  • have a long-term medical condition (for example, chronic fatigue syndrome, asthma, epilepsy, diabetes, cancer from the point of diagnosis, HIV)
  • have a combination of these

The services include specialist support from a named Disability Co-ordinator, liaison with academic departments, receiving handouts and lecture presentations in advance, modified examination arrangements, extended library loans, the loan of equipment and adaptations to University accommodation. Disabled students are able to access some of our services without applying for additional funding but to access more explicit support, funding must be in place. For more information about the services available visit: www.equality.leeds.ac.uk

The Equality and Diversity Team works with all parts of the University to promote equality and good practice across all protected characteristics. For information on support and facilities on campus, such as childcare arrangements, multi-faith prayer and contemplation facilities and the range of student societies visit: www.equality.leeds.ac.uk

The Mental Health Team provides an ongoing practical support for those experiencing a possible emerging or existing mental health condition. The support on offer covers condition management skills and positive proactive wellbeing solutions in line with the social and recovery models of mental health. The Team works in collaboration with existing statutory services such as community mental health teams and GPs to provide a consistent level of support. The Team also provides crisis and incident response to the University of Leeds and students in regards to mental health needs.

The RNIB and Univeristy of Leeds Transcription Centre Team is one of only a small number of Universities in the UK to have a professional transcription centre on-campus. The team specialise in academic transcription - mainly textbooks - into a range of accessible formats, including braille, large print, e-text and digital audio.

The Support Worker Team operate four schemes of one-to-one support for disabled students including note takers, personal assistants, strategy tutors and specialist mentors. For more information about the services available visit: www.equality.leeds.ac.uk

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Financial Advice

There are a number of ways to seek financial help and advice. You can contact either:

LUU Student Advice Centre where you can get independent, confidential and free information, advice and representation from professional advisors.

Tel: (0113) 380 1290
Email: advice@luu.leeds.ac.uk
www.leedsuniversityunion.org.uk/helpandadvice/money/
The Student Advice Centre is located on the first floor of the LUU Building and is open Monday to Friday from 9:30am to 5pm throughout the year.

Or you can contact Financial Aid, Student Administration, in the Student Services Centre, for information about the financial aid available to students.

Tel: (0113) 343 2007
Email: financialaid@leeds.ac.uk
www.leeds.ac.uk/ssc/funding.htm
The Student Services Centre counter is open Monday to Friday from 9am to 5pm, except on Wednesdays when the office opens at 10am.

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Health and Safety

Tel: (0113) 343 4201
Email: safety@leeds.ac.uk
www.leeds.ac.uk/safety

The University is committed to providing and maintaining a safe and healthy environment in which to live and study. Health and safety is everyone's responsibility and provision of information and instruction is an important part of induction information. Information will be provided by your School and can also be found on our website - www.leeds.ac.uk/safety

If you have any concerns regarding Health and Safety, these should be raised with your academic tutor or directed to Health and Safety Services - safety@leeds.ac.uk

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Healthcare

Medical Care

Leeds Student Medical Practice
Tel: (0113) 295 4488
www.leedsstudentmedicalpratice.co.uk
4 Blenheim Court, Blenheim Walk, Leeds, LS2 9AE
The Practice is open to the public: Monday, Tuesday and Friday from 7am to 6pm, and Wednesday and Thursday from 8:30am to 6pm. (On Monday, Tuesday and Friday we offer booked appointments with a doctor or a nurse from 7:10am).

The University expects that you will register with a doctor in Leeds during your time at University. This applies to both UK and International students. It is important that you can access prompt treatment when you need it. For UK students, your home town doctor will still see you during vacation periods.

What are the benefits of registering with Leeds Student Medical Practice?

  • We are student-focussed and have expertise in dealing with all the common problems you might encounter
  • We have excellent lines of communication with all University Schools/Institutes. This is essential if illness interrupts your studies
  • We are a modern practice in a purpose built medical centre, very close to the University campus
  • We have a day resting facility open during surgery hours, with beds for patients who need to be monitored whilst awaiting hospital admission, or until they are well enough to travel home
  • You can use our on-line facilities to check, make and cancel appointments, order repeat prescriptions, and tell us when you change your address or telephone number

You can view your registration options on-line now at: www.leedsstudentmedicalpractice.co.uk/register

Or you can come to the practice and register in person (to save time you can download the registration forms by visiting the link above).

Meningitis

Please ensure that you have been appropriately vaccinated against Meningitis C before you arrive at University. If you have not been vaccinated, you should ask your doctor for the vaccination. It is important that you are aware of the symptoms: rash, fever, stiff neck, severe headache, intolerance to bright lights, drowsiness and vomiting. The symptoms may occur in any order and some might not occur at all. If you suspect meningitis, seek medical attention immediately:
www.leedsstudentmedicalpractice.co.uk/healthadvice/Meningitis/Meningitis.html

Mumps

Please ensure that you have been appropriately vaccinated before you arrive at University. Incomplete childhood MMR (Mumps/Measles/Rubella) vaccinations have resulted in outbreaks of mumps in University populations. Mumps at its mildest will cause you to lose valuable time from your studies. However, occasionally more serious complications occur:
www.leedsstudentmedicalpractice.co.uk/healthadvice/mumps/mumps.html

Dental Care

Follow this link for an up-to-date list of local Dental Practitioners:
www.leedsstudentmedicalpractice.co.uk/healthadvice/Dentists/Dentists.htm  

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International Student Office

Tel: +44 (0)113 343 3930
Email: internationalstudents@leeds.ac.uk
www.leeds.ac.uk/international/studentsupport
www.facebook.com/globalcommunityleeds
18 Blenheim Terrace
The International Student Office is open Monday to Friday from 10am to 3pm.

The International Student Office provides a specialist information and advice service for international students and a programme of intercultural social activities for all students at the University.

Advice Service
A friendly drop-in service is available for international students to ask for information and guidance. For confidential and complex queries, the International Student Advisers offer appointments in a private room. The International Student Office is the only place on campus allowed, by law, to provide students with advice on UK immigration. Information to help you apply to extend your visa as a student is on our website. It is essential to start preparing a visa extension application 8 weeks before your visa expiry date. Specialist immigration advice appointments are available from the International Student Office. At busy times there may be a waiting list for appointments as there is a high demand for specialist immigration advice. You should visit the office immediately for immigration advice if you need extra time to finish your course (eg. take re-sits) or if you are thinking of suspending or withdrawing from your studies. The International Student Office is also a Hate Incident Reporting Centre where students can report any negative incidents related to race, religion, faith, disability, sexual orientation or gender identity.

Activities
The International Student Office organises a range of intercultural activities including a regular Monday evening Global Café and Saturday day trips to places of interest. These and other intercultural activities are posted on the Global Community Facebook page.

Other social activities of interest to international students include the International Students' Club, run by the Chaplaincy, which meets every Wednesday evening and the 'Give It A Go' programme in the Students' Union.

For information on the International Students' Club visit: www.isc.leeds.ac.uk

For information about the 'Give It A Go' programme visit: www.leedsuniversityunion.org.uk/whatson/giag/

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Language Centre

Tel: (0113) 343 3251
Email: langc@leeds.ac.uk
www.leeds.ac.uk/homepage/249/language_centre
Parkinson Building, Levels 2 - 3 and Marjorie and Arnold Ziff Building, Level 12

The Language Centre offers a range of services and facilites that can be used by all the University's staff and students, whether learning a foreign language, improving English language skills or keeping up-to-date with world news.

The Language Centre also provides year-round English language courses to support international students before and during their studies. There are well-equipped digital language laboratories, translation suites and teaching rooms. In addition, the Centre has a dedicated Self-Access Area where you can study languages independently.

Resources include learning materials in over 40 different languages; an extensive collection of video material, including foreign-language feature films and documentaries; over 55 satellite television channels in 17 languages accessible over the PC network (IPTV); computer assisted language learning; and a dedicated language learning adviser.

The Self-Access Area opens six days a week during term-time. Registration is free for staff and students. To register, just bring your Student ID Card to the information counter on the second floor of the Parkinson Building.

The Language Centre also operates a "Language Exchange Scheme" for putting language learners in contact with native speakers.

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LeedsforLife

www.leeds.ac.uk/leedsforlife

The University wants all taught students to get the very best out of the whole experience of coming to Leeds to study. With this in mind, LeedsforLife and its website will help you get the best out of your degree and student life through the provision of information and links to resources.

LeedsforLife can help you have an enjoyable and successful academic experience, ensuring that you make the most of your degree work, as well as the time outside and beyond your study.

Take a look at the website and discuss this with your Personal Tutor at your next personal tutorial.

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Library

Tel: (0113) 343 5663
Email: libraryenquiries@leeds.ac.uk
www.leeds.ac.uk/library

The University Library is one of the largest academic libraries in the country, with extensive print and electronic collections. You will have online access to journals, books, newspapers, reports and manuscripts. The Library can also support you with printed textbooks, as well as a wide range of research material, including one of the finest collections in this country of manuscripts and early printed works in its Special Collections. Our staff are on hand to give you help and advice, including our Academic Skills Team, and our Faculty Team Librarians, whom you will meet when you begin your programme.

The Library has four sites - Edward Boyle, Brotheron, Health Sciences on the Leeds campus and a small library in the Clinical Sciences Building at St James's Hospital. Each of the main campus libraries has facilities for quiet and group study, as well as extensive access to IT facilities and the University's wireless network. Details of opening hours can be found on the Library website, along with further information on all the services available.

You will be registered with the Library when you complete registration. As a condition of admission we ask you to comply with the Library's regulations: www.leeds.ac.uk/library/using/libregs.htm

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Personal Tutorials

Throughout your studies at Leeds you will be assigned a Personal Tutor from within your School. Your Personal Tutor will normally be your first line of support and advice - you can discuss academic or personal matters with your tutor in full confidence. You will also find more detailed information about the scheme that operates in your School and a list of emergency contacts in your School Handbook or on the School web site.

To view the University's Code of Practice on Personal Tutorials visit: www.leeds.ac.uk/aqst/tsg/1coptut.htm

Meetings with Personal Tutors are held on a one-to-one basis at regular points of the academic year - you should therefore make the most of these occasions and consider your meetings as compulsory, not optional. You should make sure you are well prepared for each meeting.

The LeedsforLife website also has information about your Personal Tutor and links to your Personal Tutoring web forms.

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Postgraduate Scholarships (part of Research Student Administration)

Tel: (0113) 343 4007
Email: pg_scholarships@leeds.ac.uk
http://scholarships.leeds.ac.uk
Student Services Centre, Level 9, Marjorie and Arnold Ziff Building
Postgraduate Scholarships (part of Research Student Administration) is open Monday to Friday from 9am to 5pm, except on Wednesdays when the office will open at 10am.

The services offered include:

  • Advice on funding opportunities available for new postgraduate applicants, as well as guidance on the application process
  • Maintain a searchable website of postgraduate scholarships and studentships available at the University of Leeds
  • Administration of University postgraduate scholarships and studentships
  • Confirmation of registration status for Research Councils
  • Maintenance payments for University scholarships

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Prayer and Contemplation Facilities

For information about the spaces available for prayer or quiet contemplation for staff and students on campus, visit the below website:
www.equality.leeds.ac.uk/for-students/prayer-and-contemplation-facilities/

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Pregnancy and Parenthood

The Equality Service website has information on the support available to students who are pregnant and/or are parents:
www.equality.leeds.ac.uk/for-students/information-for-pregnant-students-and-student-parents/

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Religion and Belief

The University recognises that students may have a variety of religious committments, some of which may clash with dates of academic committments. If sufficient notice is given the University will endeavour to be flexible to allow such students to observe their faith.

For further information visit: www.leeds.ac.uk/aqst/tsg/6sc.htm#relig

For guidance on dates of some of the key religious festivals and support available to staff and students visit:
www.equality.leeds.ac.uk/for-staff/good-practice-guidance/faith-calendar-and-dates-of-religious-festivals/

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Research Student Administration

Tel: (0113) 343 4002
Email: rp_student@adm.leeds.ac.uk
www.leeds.ac.uk/rsa
Student Services Centre, Level 9, Marjorie and Arnold Ziff Building
Research Student Administration is open Monday to Friday from 9am to 5pm. Please note however, that if visiting in person, the Student Services Counter is open from 10am on Wednesdays.

Research Student Administration provides advice and information to support research students from the point of initial enquiry, admission and registration through to the award of degrees and beyond.

Further information about research degrees, including how to apply, is available on the Research Student Administration website.

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Security Services

Tel: (0113) 343 5494 (General Enquiries)
Tel: (0113) 343 2222 (Emergencies)
Email: security@leeds.ac.uk
www.leeds.ac.uk/security
Control Room - 183 Woodhouse Lane.

Security Services provide a 24 hour service to help create a safe and secure environment through services including:

  • Uniformed foot, mobile and dog patrols
  • CCTV monitoring and a 24 hour Emergency Control Room
  • An emergency response to alarms and incidents
  • Security and safety advice and presentations to staff and students

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Personal Safety Advice

The University, Leeds University Union, the police and other agencies work together to make the city as safe an environment as possible for students to live and study. Please take time to read our advice on what you can do to help keep you and your belongings safe:

Knowledge: wwww.leedsuniversityunion.org.uk/knowledge/

LUU Nightbus: www.leedsuniversityunion.org.uk/helpandadvice/healthandwellbeing/gethomesafe/

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Security Tips

  • Avoid walking alone after dark and stick to well-lit routes where possible
  • Carry a personal alarm
  • Take a fully licensed taxi if possible
  • Take the LUU Nightbus if leaving the Union alone at night
  • Be alert and aware of your surroundings at all times (avoid excessive intoxication)
  • In clubs and pubs, never leave your drinks unattended
  • Never use cash machines at night and try not to carry large amounts of cash
  • Make sure you always lock your windows and doors
  • Keep your home secure and take out property insurance
  • Security mark your property and log serial numbers where possible
  • Report all incidents to the University Security Services/Police

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Skills@Library

Tel: (0113) 343 4096
Email: skills@library.leeds.ac.uk
http://skills.library.leeds.ac.uk
15 Blenheim Terrace

Studying at University will give you a chance to engage in different ways of learning. Skills@Library offers a variety of services to help students develop the academic skills required to be successful in higher education and beyond. You can book onto one of our workshops, which include topics such as writing with style, avoiding plagiarism, referencing and presentation skills, or you can access our online resources and work through tutorials at a time and pace which suits you. We have a dedicated maths support service to help students make the transition to University level mathematics and also see students on a one-to-one basis to offer advice on general academic skills like time management or critical thinking.

If you are working with other students and need space for projects or presentations, you can book our group working rooms where you can work collaboratively with other students and practice your presentations.

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Sport and Physical Activity

Keeping fit and staying healthy are an important part of the University experience. At Leeds, you will have plenty of opportunity to pursue all of your sporting interests or perhaps participate for the first time.

We have excellent facilities and offer support, whether you want to participate for fun or at club and elite levels.

The Edge, which opened in May 2010, is our flagship indoor facility and provides state-of-the-art fitness, sport and well-being opportunities, all located on campus, including:

  • 200 station state-of-the-art gym (the largest in UK Higher Education) complete with Technogym equipment and Sky TV
  • 25 metre, 8 lane swimming pool with moveable floor
  • Sauna and steam room
  • Squash courts
  • Studios
  • Café proudly brewing Starbucks
  • Climbing Wall
  • Sports halls
  • Changing rooms with under-floor heating

In addition, the University has excellent outdoor facilities at Weetwood playing fields, located 3 miles off campus but easily accesible by bus. Facilities include:

  • 7 floodlit 5-a-side football courts
  • 6 floodlit tennis courts
  • 2 floodlit sand dressed hockey pitches
  • 3G floodlit rubber crumb synthetic pitch
  • 32 grass pitches for rugby, football, lacrosse, American football and ultimate frisbee
  • 5 cricket squares
  • 2 outdoor centres - in the Lake District and in the Yorkshire Dales

There is an extensive class programme available with over 100 classes per week to get involved in, from yoga and pilates to spinning and aqua aerobics.

You can also get inolved with the Intra Mural (recreational sport) programme which is one of the largest of any University or College. This programme offers the opportunity to participate in organised, recreational sport on a regular basis in a wide range of sports and is a great way to meet new friends.

The University Union has over 60 sports clubs which range from cycling to sub-aqua and basketball to sailing. Teams compete regularly at the highest levels in the British Universities and Colleges Sports (BUCS) leagues and Leeds is currently ranked 15th in the country. Athletes in these clubs benefit from a range of support services, such as physiotherapy, strength and conditioning work and quality coaching to help them develop further.

The University also supports world-class atheletes each year in their academic and sporting lives through the Performance Sports Programme. Current scholars on the programme include Paralympic bronze medalist Claire Cashmore and GB Triathlete Johnny Brownlee. All elite athletes who are studying at the University are eligible to apply for a sports scholarship.

In addition to participating, the University offers a range of sporting opportunities for students to gain experience and develop their skills by volunteering within the local community. Volunteers can take-up posts that include coaching, events organisation, stewarding and sports administration.

For more information visit: www.leeds.ac.uk/sport

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Student Administration

Tel: (0113) 343 38877
www.leeds.ac.uk/studentservicescentre/index
Level 9, Marjorie and Arnold Ziff Building
The Student Services Centre (SSC) is open on Mondays, Tuesdays, Thursdays and Fridays from 9am to 5pm and on Wednesdays from 10am to 5pm.

The SSC provides central administration services for all students. Services include guidance on:

  • Government Student Loans and other financial aid
  • Council Tax Exemption (all taught and research students)
  • Replacement Student Cards
  • Examination Timetable Queries
  • Re-sit Examinations (at Leeds and overseas)
  • Classification and Progression
  • Regulations
  • Registration
  • Confirmation of Attendance
  • Programme and Module Enrolment
  • Fees (tuition, accommodation and re-sit examinations)
  • Degree Ceremonies
  • Transcripts and Statements
  • Diploma Supplement Transcripts
  • Certificates and Replacement Certificates

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Student Advice Centre

Tel: (0113) 380 1290
Email: advice@luu.leeds.ac.uk
www.leedsuniversityunion.org.uk/helpandadvice/

The Student Advice Centre is located on the first floor of the LUU Building and is open Monday to Friday from 9:30am to 5pm throughout the year.

The Student Advice Centre offers a professional, friendly service. It provides help with any problems concerning life as a student. It specialises in housing, money and academic problems. All help is free and confidential and is independent of the University.

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Student Counselling Centre

Tel: (0113) 343 4107
Email: stucouns@adm.leeds.ac.uk
www.leeds.ac.uk/studentcounselling - Student Counselling Centre website for information, self-help resources and appointment booking.
www.mindyourheadleeds.co.uk/ - Mental Health website.
19 Clarendon Place, LS2 9JY - a five minute walk from the LUU Building
The Student Counselling Centre is open Monday to Friday from 8:30am to 5pm (and some late appointments are also available during term-time).
There is also a 3pm drop-in session - no appointment is necessary.

Counselling provides the opportunity to explore and resolve issues which are preventing you from getting the most out of your time at University, either academically or personally. For example:

  • Academic problems
  • Relationship or family problems
  • Anxiety or depression
  • Bereavement
  • Drug or alcohol problems
  • Eating disorders

You can book an appointment by completing an on-line self-referral form. Once we receive this, you are offered a Therapeutic Consultation for about 50 minutes, with a follow-up where appropriate, to discuss your issue/s. A range of options is available to help you manage your concerns, including one-to-one counselling.

All counselling provided at the Student Counselling Centre is free and strictly confidential

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Student Portal

Tel: (0113) 343 3333 - Helpdesk
http://portal.leeds.ac.uk
Email: Please use our online contact form at: http://iss.leeds.ac.uk/helpdeskcontact

The Portal is your online way into everything at the University of Leeds. Log-in once using your University username and password and you will have access to:

  • Your University email
  • A link to each module's VLE (Virtual Learning Environment) area
  • Information about your modules, including your timetable, on-line reading lists and past exam papers
  • Library, including renewing books, searching the Catalogue and opening times
  • Student Services to view your marks, update your contact details, enrol for modules, report absence etc.
  • The latest news and announcements, including from Leeds University Union
  • Details of your Student Representatives
  • LeedsforLife
  • Lots of useful links, including maps, personalised timetable and exam timetable (when appropriate)
  • Access to your files from off-campus via Desktop Anywhere

All of the links in the Taught Student Guide are also available through the Student Portal, including the Guide itself, which is available in the 'University Info and Regulations' section of 'Support Links' on the 'Student Services and Admin' tab. You can also add your own links.

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Study Abroad

Tel: (0113) 343 7900
Email: studyabroad@leeds.ac.uk
http://studyabroad.leeds.ac.uk
18 Blenheim Terrace (next to Tesco Express), LS2 9JT
The Study Abroad Office is open Monday to Friday from 12noon to 3pm.

The University has a large number of overseas exchange partners both in and outside of Europe and as an undergraduate student at Leeds you can choose to spend time studying at one of these top Universities. Study Abroad is an excellent opportunity to travel, learn a foreign language, meet new people, internationalise your degree and widen your career prospects.

The Study Abroad Office offers support and advice if you are interested in studying abroad or are here at Leeds as an Exchange or Study Abroad Student. The Study Abroad Office has expert advisers as well as an extensive library offering prospectuses and other useful reference materials to assist you in making a decision. Our website also has lots of useful information about studying abroad.

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Support for Diversity

The University recognises that its students come from a wide range of backgrounds and have a wide range of interests. The Equality Service has developed a DVD to provide new students with information on the range of things available to support our diverse student population. The DVD can be accessed at: www.equality.leeds.ac.uk/

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Virtual Learning Environment (Blackboard)

Tel: (0113) 343 3333
Email: helpdesk@leeds.ac.uk
Via the Portal - http://portal.leeds.ac.uk

The VLE is used by the majority of modules and provides you with a range of selected learning resources and activities, facilitated by your lecturers and tutors. The VLE can be accessed wherever you are, via the internet, using your University network username and password. The benefits of using the VLE include:

  • Access, throughout the year, to learning resources and any additional module related material selected by the tutor (handouts, lecture presentations, images, videos etc)
  • Engage in synchronous and asynchronous interactive activities with your tutor and your peers (eg. discussion forums, wikis, blogs etc)
  • Links to quality web resources, including Library resources (journal article databases, image collections, theses, reading lists, past examination papers etc)
  • Monitor your progress with self-assessment exercises and get instant feedback
  • Submit module assignments online
  • Give your opinion using satisfaction questionnaires

For more information about the VLE visit: www.leeds.ac.uk/vle

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