Student Services Centre | University of Leeds

News

Bank holiday opening hours - 3 May
The University will close for the Bank Holiday on Monday 7 May 2012. The Student Services Centre will re-open at 10am on Wednesday 8 May 2012.
The last post before this closure will leave the Student Services Centre on Friday 4 May and might be caught up in the Bank Holiday mail delays. Please take this into account when applying for any documents.

Graduation 2012 - 25 Apr
The July degree ceremony schedule is finalised and available online: http://www.leeds.ac.uk/graduation/schedule.htm
Ceremony registration opens on 1 May for students to defer graduation choice or request for a certificate to be posted. Graduation choice should be made via the Portal.

Timetable project - 22 Mar
Statement from Vivien Jones, Pro-Vice-Chancellor (Student Education)

Following discussions with the Pro-Deans for Student Education, it has been decided that the next phase of consultation on various aspects of the proposed new timetabling model should be temporarily put on hold. The decision was taken in light of the process changes which are under discussion as part of the Student Education Service development and the Pro-Deans’ view that the current system works in the main satisfactorily.

It is recognised that improvements would undoubtedly be made once the proposal is reconsidered, and it is expected that a fuller discussion of the proposed new model will take place following the implementation of functional leads and teams in the faculties.

If you have any queries about the project please email Mark Britchford.

Follow us on twitter - 9 Mar
The Student Services Centre (SSC) twitter feed will provide updates on student admin areas including accommodation, admissions, exams, finance, graduation, timetables, etc. http://twitter.com/SSCLeedsUni

Online enrolment 2012 - 1 Feb
A number of possible developments have been identified to further enhance the online module enrolment (OLE) system, allowing the introduction of some level of restriction for the 2012 online module enrolment exercise.
The data held in the current Programme Catalogue, in terms of total credits per year and range of credits for each subset of optional modules, should be sufficient at this stage to allow us to introduce restrictions on the maximum number of credits students can enrol for.

It is therefore anticipated that from May 2012, when the OLE exercise starts for returning students, the OLE system will prevent students from enrolling on more credits than the amount required by their programme of study, as prescribed in the Programme Catalogue.

This will be in addition to the following existing restrictions:

Level 1 students can only enrol online for level 1 modules
Level 3 students can only enrol for level 1 modules when these are flagged as “skills modules” in the module catalogue

Please note that the system will still allow students to:

Enrol on less credits than required
Select modules without having the required pre-/co- requisites
Choose an imbalance amount of credits across semesters

(These 3 “allowances” are however supported by warning messages displayed to students)

Further details will be sent to Schools, together with the updated guidance for Staff and Students at the beginning of March 2012.

If you have any queries regarding the information above, please contact enrolment@adm.leeds.ac.uk.

Deadline for module and programme changes - 24 Jan
The deadline for approvals to new and amended modules and programmes is 31 March 2012. To ensure there is enough time to action all approvals in the catalogues please ensure all modules and programme proposals are approved at School and Faculty level by this date. The 2012/13 catalogues will be published on the web on Tuesday 1 May.

January examinations - 5 Jan
The January examinations session will start on Monday 9 January 2012. A pdf is available which includes information on the location, opening times, and contact telephone numbers for the exam sub-offices and lists the exam venues which are managed by each sub-office. Please take note of the opening times of each sub-office.

The main exam sub-office and the special circumstances sub-office now have new locations in the Michael Sadler Building.

Christmas opening hours - 6 Dec
The Student Services Centre will close at 5pm on Thursday 22nd December 2011. We will re-open at 9am on Tuesday 3rd January 2012

During this period, please use our online services at: http://www.leeds.ac.uk/studentservicescentre

December Degree Ceremonies - 17 Nov
The deadline to register graduation choice is the 18th November 2011. Please ensure you are registered by this date.

From Thursday 6 October, students will be able to register for the December degree ceremonies, defer their graduation choice or request to have their certificate posted. Instructions on how to do this is available at http://www.leeds.ac.uk/ceremonies/conferment.htm

The December degree ceremony schedule has now been finalised and is now available online: http://www.leeds.ac.uk/ceremonies/schedule.htm

If students face any issues with the registration process for the degree ceremonies please email ceremonies@adm.leeds.ac.uk for further help and advice.

Revised exam deadlines for 2012 - 10 Oct
The deadlines for the return of marks and classifications to TSA in June 2012 have been revised following a decision by the TSEB to allow more time for marking to take place after the semester 2 examination period. The revised dates are:

Deadline for schools to submit marksheets to TSA – 5pm, Tuesday 19 June 2012.
All marks to be uploaded into the Banner system and released to TSA; marksheets bearing Internal Examiner signature(s) to be submitted to TSA along with evidence of the External Examiner’s approval, e.g. a signed memo or an email (hard copy with signature can follow).
Deadline for schools to submit classification sheets to TSA – 5pm, Tuesday 26 June 2012.
All awards to be released and in the Banner system (where feasible); award sheets bearing the Internal and External Examiner’s signatures to be submitted to TSA.
Official Results day (TSA to publish Official Results online for students) – 5pm, Friday 29 June 2012.
No mark, grade, pass/fail list to be displayed in Schools/Departments/VLE prior to Official Results day

An amended version of the 2011/12 timeline is now available online and can be downloaded as either a Word document or PDF file from the following website: http://www.leeds.ac.uk/ssc/timelines.htm. .

December Degree Ceremonies - 5 Oct
The December degree ceremony schedule has now been finalised and is now available online: http://www.leeds.ac.uk/ceremonies/schedule.htm

The deadline to register graduation choice is the 18th November 2011.

If students face any issues with the registration process for the degree ceremonies please email ceremonies@adm.leeds.ac.uk for further help and advice.

Registration - 19 Sep
The Registration Event is open w/c 19th September in Parkinson Court at the following times:
Monday 19 Sep 10am - 5pm
Tuesday 20 Sep 9am - 5pm
Wednesday 21 Sep 9am - 5pm
Thursday 22 Sep 9am - 5pm
Friday 23 Sep 9am - 4pm

The Module Fair is open on the 21st September in rooms B8, B9 and B10 of the Parkinson Building at the following times:
Wednesday 21 Sep 9am - 5pm

The Student Services Centre Counter will remain open during this time:
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm during registration (usually 10am - 5pm)
Thursday 9am - 5pm
Friday 9am - 5pm

All new students will be directed to Parkinson Court. In Parkinson Court staff can help students register on-line in the Cohen Cluster, assist with Admissions, Finance (Fees), general enquiries, issue bank letters and issue student ID cards.

All returning students will be directed to the Students Services Centre. The normal counter service will be in place.

Further information on registration is available on the Taught Student Admin website.

help@leeds - 10 Sep
A new website has been put together to help students find the support services that they need: http://help.leeds.ac.uk/
The site can also be used by staff supporting students to help them direct students to the correct service.

As the site is newly built, we would welcome feedback on the good points and on areas that need improvement. Please email Karen Cooper with any comments.

Timetable consultation - 5 Sep
A new approach to producing the timetable which ensures a high degree of control and autonomy is retained by schools, but moves the timetable to a position where intelligent scheduling decisions are made based on the best quality data available at the time.
A website has been set up with full details of the proposals: http://www.leeds.ac.uk/timetable/consultation/

Access to Learning Fund Appeals panel - 8 Aug
We are currently seeking an additional member for the Access to Learning Fund appeals panel. Ideally we are looking for an administrator from a school or faculty who has an interest in student support and pastoral care. The new panel member would be expected to read and adhere to the current fund guidance and would receive additional guidance on the university assessment process and precedents from the Financial Aid Manager who is also a member of the appeals panel.

The appeal panel meet at 9.30–10.30am on Tuesday mornings to consider appealed cases. However, they don’t meet every week – only
when there are cases to consider. In 2010/11 there were 14 meetings in total. The current fund guidance can be found at http://practitioners.studentfinanceengland.co.uk (choose the ‘specialist finance’ tab and then Access to Learning Fund).
Informal enquiries should be made to Hannah Lievesley, Financial Aid Manager.

Module event - 5 Aug
The Module Event will this year again be for one day - Wednesday 21st September from 9am-5pm. It is to be held in the Parkinson Building, but this year will use the basement rooms B8, B9 and B10 to allow for more space.

A wireless network will be available. Please let Events team know if you wish to make use of this. A requirements form is available from Events team that should be completed and returned no later than 10 August 2011. If you have any questions or need a copy of the form, please contact Sharron Murphy: s.murphy@adm.leeds.ac.uk

Results now available - 1 July
Results and pass lists are now available to students online. To access this information, students should log into the Portal and to to the 'Student Services & Admin' tab. This is the first year that paper copies will not be posted in the Student Services Centre.

Progression exercise 2011 - 16 June
The progression exercise is the process which controls and manages a returning undergraduate student's ability to register online. The exercise is undertaken by parent schools for all continuing taught undergraduate students. Guidance on how to use the progression tool is available on the ISS website. For those staff who have not undertaken the progression tool computer based training (CBT), please email the SIMS training team at sims-training@leeds.ac.uk who will provide further information.
Progression is now open for staff using the Progression Tool – SWAPRGT; or from Monday 13 June 2011, for those using the existing Banner form SWUASTD. Progression will be available until Friday 15 July 2011.

Graduation registration – July 2011 Degree Ceremonies - 8 June
Final Year students please note that registration for graduation will close on Wednesday 22nd June 2011. If you haven’t already registered go to www.leeds.ac.uk/ceremonies for all ceremony information and details of how to access the online graduation registration system.

Do you enter exam marks - 10 May
If you are required to enter exam marks, you must have attended Departmental Exams training and be attached to the relevant modules in Banner. The next training sessions are scheduled for Friday May 13th and Tuesday May 24th; places are still available and can be booked by following this link:
https://uolr3.leeds.ac.uk/temcatsearch/courses.htm?gd_keywords=B220
(Please note that further training in this area will not be available until August)

In order to be attached to modules in Banner, you must fill out the ‘Access to Web for Faculty & Departmental Exam Marks’ form, which you can download by following this link:
http://iss.leeds.ac.uk/filestore/secure/infosystems/sims/support/training/restricted/WFF_Access.pdf
This form can then be given to a Faculty Assignment trained member of staff, in your School / Department, who will be able to attach you to the relevant modules in Banner. Alternatively, you can send the form to Martin Jones (SIMS Team, 10.22 - IT Services) who will be able to attach you. Note that Martin can also carry out bulk attachments, should you need to be attached to all modules within your School / Department.

To check which modules you are assigned to in Banner, you can run the SWRDMAI report.

Grading modes:
To ensure that accurate calculations are made using the exam marks you enter (especially if you are using the classification tool), the correct grading mode needs to be recorded against each individual module. Therefore, could you please ensure that grading modes are up to date for your School and let studentrecords@adm.leeds.ac.uk know if these need to be updated on Banner.

Easter opening hours - 6 April
Student Services Centre spring opening hours are as follows:

Thursday 21 April 9am to 12.30pm
Friday 22 April – Tuesday 26 April CLOSED ALL DAY
Wednesday 27 April 10am to 5pm
Thursday 28 April 9am to 5pm
Friday 29 April – Monday 2 May CLOSED ALL DAY
Tue 3 May 9am to 5pm

During this period, please use the online services at: www.leeds.ac.uk/studentservicescentre/

Faculty Services changes - 17 February
Changes have been made to Faculty Services to make student information easier to find for staff. You can log into the system:
https://studentservices.leeds.ac.uk/

Exams information - 11 January
Information relevant to all University staff who may be involved in the Examinations process is now available. This is for the exams in January 2011 - information for future exams may change:
www.leeds.ac.uk/studentservicescentre/exams_jan11.htm

Admissions - 5 January
With effect from 1 January 2011, management responsibility for Taught Student Admissions policy and operations is transferring to Student Administration within the Student Services Centre. The Admissions team will continue to be located at 17 Blenheim Terrace and contact names and numbers remain the same.

Lisa Summers will take responsibility for Taught Student Admissions, with Graham Rees as Undergraduate Admissions Officer and Simon Maller as Head of Taught Postgraduate Admissions working with Lisa.

Taught Student Administration (Operations, Examinations and Events) will now be managed by Gillian Healy.

Christmas opening hours for the Student Services Cenrre - 17 December
Opening times for the Student Services Centre are as follows:
Monday 20th December 9am-5pm (Cash Services 9am-16:45pm)
Tuesday 21st December 9am-5pm (Cash Services 9am-16:45pm)
Wednesday 22nd December 10am-5pm (Cash Services 10am-16:45pm)
Thursday 23rd December 9am-5pm (Cash Services 9am-16:45pm)
Friday 24th December-Monday 3rd January CLOSED
Tuesday 4th January 9am-5pm (Cash Services 9am-16:45pm)

SSC service during severe weather - 2 December
Services at the Student Services Centre may be limited over the next few days due to staff shortages in the current weather conditions and opening hours may be affected. All staff are making their best efforts to get to the University, with many who cannot make it into their offices working from home.
Our advice at the moment is to use email wherever possible as staff will be picking up emails throughout the day.

Development to classification pass lists - 23 November
From this month the exam Pass Lists will no longer be printed out and displayed in the Students Services Centre. Instead students will be able to view the Classification Pass Lists via the Portal. This provides a much better service to students, who will no longer be required to physically come to the Students Services Centre to check their classification.

Once the student logs onto the Portal they need to follow the link to 'Student Services and Admin'. On the left hand side of the screen will be a button labelled 'View 2010 Pass Lists' which will take them straight to the Pass List for their programme of study.

Staff can also view Pass Lists for their students by following the same steps as described above. The only difference is that the button 'View 2010 Pass Lists' will take you to another screen with a drop down menu to select the School and the programme of study.

The next set of Pass Lists is due to be published online on the 24 November 2010.

Application to Resit Carried Modules - 18 October
Students eligible to resit carried modules in session 2010/11 can now apply to do so using the 'Application to Resit Carried Modules' web page:

Click on the 'Log me into Student Services' button
Click on the tab labelled 'Examinations'
Click on the link 'Application to Resit Carried Modules in 2010/2011'
Select '2010/2011 Academic Year' from the drop-down menu
Follow the onscreen instructions

The deadline for applying for Carried Module Resits is 22 October 2010 (applications received after this date will incur an increased administration fee).

Viewing module grades - 10 September
The provision to view Module Grades online (via the Portal) is temporarily unavailable. Results from the August 2010 re-assessment period will be published on Student Services from midday on Wed 15 September and the full module grades service will be resumed on Thur 16 September. If you require a printed breakdown of your results, you can purchase an official transcript from the Student Services Counter (www.leeds.ac.uk/studentservicescentre/counterservices/transcript.htm).

Workshops for staff - 26 August
Workshops for staff involved in student administration and support are taking place over the next year. Details of all courses are available on the SSC website as well as links to the booking pages on the SDDU website.

Mobile Phone Detectors - 1 August
The Exams and Progress Section of Taught Student Administration introduced mobile phone detectors in the recent May/June 2010 examinations session with significant success.

A mobile phone detector is a gadget which works by detecting bursts of radio waves which are emitted by mobile phones. Some detectors, like the ones in use at this University, have sensitivity tuners used to adjust the detector’s sensitivity and detection distance according to the needs of the user. This handy technology puts a stop to mobile phones going off in a venue and breaking students’ concentration.

Further, invigilators are now alerted to specific areas within any given venue where they can be sure a mobile phone is being concealed and be more vigilant as a result which in turn increases the chances of malpractice being discovered and quashed. With technological advances in this day and age allowing for a stark development in the cheat’s arsenal, there is a growing need for universities to keep up in order to minimise the risk of exams malpractice. In the recent past, students have attempted to make use of technologies such as Bluetooth headpieces and texting facilities in order to attempt to cheat. The use of mobile phone detectors serves to deter such practices due to the heightened risk of getting caught.

The detectors were put to use outside, as well as inside, examination venues. Marshals and Examinations Officers switched the gadgets on and moved around crowds of students waiting to enter venues and rooms. When a mobile phone was detected, the device alerted the user through its blinking red light and, by emitting a sound.When it detected any radio waves, the sensitivity of the gadget was then reduced gradually in order to approach the signal source more accurately.

The response from students was startling with invigilators reporting a sharp increase in the number of mobile phones switched off and placed at the front of the room. Moreover, the detectors promoted discussion with students, whose reactions ranged from amusement to being impressed that their University was using the latest gadget!

Module event: registration 2010 - 10 August
After the Module Fair in 2009 many schools and departments said that it was a waste of their time being there due to the low student numbers that were attending the module fair. A lot of staff also stated that it should be reduced to 1 day.

With this in mind I have reduced the event this year to 1 day - Wednesday 22 September. The event has also been moved to the Parkinson Building instead of the Great Hall. A room will be allocated to the event yet until we know how many schools and departments will want to attend.

A wireless network will be available. There is a section to complete on the form if you will be making use of this.

If you have any questions or require clarification on anything please contact Sharron Murphy.

There are two forms to fill in: module event requirements form -- module event extra sign sheet

Registration - 7 July
Registration for all postgraduate and returning undergraduate student begins on 2nd August. For further details on how to register, please read the Student Guide at www.leeds.ac.uk/studentguide/index.htm. New undergraduate students will be able to register from 1st September and will be contacted in late August.

Online module enrolment - 28 June
The opening times for taught undergraduate and postgraduate module enrolment are shown on the Taught Student Administration website. The Registration and Module enrolment guide should provide students with all the help they need.

July degree ceremonies - 9 June
To register students need to submit the online graduation change form: www.leeds.ac.uk/ceremonies/graduation_form.htm

The full schedule is available at http://www.leeds.ac.uk/ceremonies/schedule.htm

See the ceremonies website for full information about the July degree ceremonies: http://www.leeds.ac.uk/ceremonies/index.htm

Timetable switch over - 6 May
On 7 May changes the port settings for the timetable web pages will change. This is to ensure that the 2010-11 timetables are available on and off campus for online enrolment.

This will mean that you will see two timetable links in the Portal for 2009-10 and 2010-11.

Upcoming research scholarship deadlines - 5 May
A number of research scholarships have deadlines within the next month. Please check the Scholarships website for details:.
http://scholarships.leeds.ac.uk/

Easter opening hours - 30 March
The University will be closed for the Easter holidays from 1-6 April 2010.
The Student Services Centre will close at 12pm (Cash Services) and 12.30pm (main Counter) on Thu 1 April and will re-open at 10am on Wed 7 April 2010. We hope this will not cause any major inconveniences.

Module and programme catalogue deadline - 23 February
The deadline for new and amended module and programme proposals is Wednesday 31st March. Publication of the 2010/11 catalogue is due on Tuesday 4th May 2010.

As you know last session a decision was taken to replace the transferable skills tick boxes (IPA) with 'Leeds for Life' skills and these are to be listed on the 'skills' tab of the module catalogue. The skills information is ‘pulled through’ to the student dashboard of the Leeds for Life website – so individual students can see the types of skills that are being developed on particular modules.
Further information is available from Chris Warrington in the Learning and Teaching Support Office and the draft module proposal form is available here http://www.leeds.ac.uk/aqst/documents/forms/moduleproposalform.doc

In order for the University to submit an accurate HESA return we need the JACS code field to be completed on the title tab of the module catalogue. Similarly, the HESA tab must be completed in the programme catalogue. By double clicking on the relevant field you will be presented with a list from which you should select the most appropriate code relating to the content of the module/programme. Where possible Schools should select the most detailed coding available. So for example, a general Biology programme would continue to be coded as C100, but a specific module in Biodiversity would be coded C181. As a rule of thumb, JACS codes ending on double zero digits should not be allocated to modules; further information about this can be found under the Notes section here: http://www.hesa.ac.uk/index.php/component/option,com_studrec/task,show_file/Itemid,233/mnl,09051/href,a^_^MODSBJ.html/.

Detailed descriptions for individual JACS codes can be found here:
http://www.hesa.ac.uk/index.php/component/option,com_studrec/task,show_file/Itemid,233/mnl,09051/href,JACS2.html/.

If you have any queries please don't hesitate to contact us at catalogue@leeds.ac.uk

Certificate of acceptance for study - 16 February
Recent changes to UK Immigration policy with the Points Based Visa system mean that after 21 February General Student Visa Letters have now been replaced by a Certificate of Acceptance for Study (CAS) for applicants and also students requiring a visa extension. This means we are no longer able to offer a same day turn around in providing a supporting letter for applications to extend a Visa. The SSC will now need to electronically obtain the CAS number from UK Border Agency. This process will take up to five working days to complete and the CAS number will be emailed to the student.

School reception knowledge exchange - 15 February
Do you have a reception or counter service within your school. If you do and you are interested in showing us what you offer, and also visiting our SSC counter, drop us a line ssc@leeds.ac.uk

Student Services Centre opening hours - 18 December
Please note that the University will be closed for the Christmas holidays between 24 December 2009 and 3 January 2010 .

The Student Services Centre will re-open at 9am, 4 January 2010.

Wednesday 6 January - please note that the student services centre will open slightly later at 10.30am and will be closing slightly earlier at 4.30pm on this day.

International Research Scholarships - 14 December

China Scholarship Council-University of Leeds Scholarships
Session 2010/11
Closing Date 8 January 2010

Applications for Scholarships to commence full-time PhD research study in specified areas of research at the University of Leeds are invited from individuals studying or working at certain Chinese Universities.

Further information and application forms can be found at:
http://www.leeds.ac.uk/rds/postgraduate_scholarships/ChinaSC-info.doc

Fully-Funded International Research Scholarships (FIRS)
Session 2010/11
Closing Date 29 January 2010

The University of Leeds is offering at least nine Fully-Funded International Research Scholarships (FIRS), which are available for high quality international students who will be commencing PhD research study from Session 2010/11. The Scholarships will provide full international fees together with a maintenance grant in the region of £13,490 for Session 2010/11.

Further information and application forms can be found at:
http://www.leeds.ac.uk/rds/postgraduate_scholarships/firs-info.doc

Events faculty forum - 24 November
2pm-4pm
Friday 4th December 2009
Location: EC Stoner Lab (10.72) Staircase 4 next to goods lift

Student Services Counter
14:00-14:05 Introduction & Welcome from Student Services Counter Manager, Dr. Renato Pallassini

14:05-15:00 The Student Services Counter from Lisa Mangham, Student Administration Clerk at the Student Services Counter

Where are we?
When are we open?
How can you contact us?
Who are we?
What can we help you and your students with (Main Counter)?

15:00-15:15 Tea, coffee & biscuits

15:15-15:35 The Student Services Counter

What can we help you and your students with (Cash Services)?
Links with other Student Services at the University of Leeds

15:35-15:45 Questions

Is there anything that you (schools/services) would like us to be able to help you with in the future?
Is there anything that you (schools/services) are able to help with/unable to help with? E.g. you may have to refer students to the Student Services Counter/elsewhere.

15:45-16:00 Visit to the Student Services Counter & Cash Services (time permitting)

The session has a few places left. If staff want to attend, please email c.m.davies@adm.leeds.ac.uk

Draft examination timetable - 17 November
The Draft Timetable for Semester 1 examinations is now available to view online at:
http://dstimelord04.leeds.ac.uk/examtt/exam_dept.asp

Students enrolled for these exams can view their personal draft timetable on Student Services by logging on to the Portal (portal.leeds.ac.uk):

Select the Student Services & Admin tab;
Click the 'Log me into Student Services' button;
Select the Examinations tab;
Select 'Your Personal Exam Timetable' from the menu;
Read the 'Points to note' and press the 'Submit' button.

Please note that all dates and times are provisional only until The Examination Timetable (without Venues) is published. Publication dates of exam timetables (with and without venues) can be viewed at www.leeds.ac.uk/ssc/examdates.htm

Workshops for staff involved in student administration - 16 November
Representatives from Student Administration will be delivering the following seminars for staff in schools responsible for student administration, both in general and in the specific areas as shown. The events will be useful for new staff or as a refresher for existing staff.

General Introduction to Student Administration in the Student Services Centre
Suitability: New staff in schools with a role in taught student administration or established staff where they have changed their role in taught student administration.

Tuesday 22nd June 2010, 14-15.30

Student Finances
Suitability: This course is designed for those who wish to gain a greater understanding of student finances and the University’s methods and policy for dealing with these. It will also be of value to those with a role in pastoral care.

Thursday 19th November 2009, 14-15.30
Thursday 6th May 2010, 14-15.30

Student Records, Registration, Module Enrolment and Graduation
Suitability: This course is aimed at new staff whose role involves the administration of students’ records, registration, module enrolment and graduation; it is also suitable as a refresher for existing staff.

Wednesday 2nd December 2009, 14-15.30
Tuesday 6th July 2010, 14-15.30

Examination and Assessment
Suitability: This course has been designed for staff in schools involved in the examination, assessment and awarding process. It is suitable for new staff and for existing staff.

Wednesday 17th March 2010, 10-11.30

If you have any further queries, please contact Rowan Grant in SDDU: R.H.Grant@adm.leeds.ac.uk ,ext 34191, fax 34162. All places will be confirmed in advance, but please keep the dates /times free until you hear from us. All places will be given on a first come, first served basis.

University attendance monitoring system live - 21 September
The University’s attendance monitoring system is now live. This system is available to all schools to support staff in recording taught students’ attendance; a system tailored to research students is planned for February 2010.

Attendance monitoring has been a mandatory requirement at the University of Leeds for many years and is widely recognised as playing an important part in supporting both student retention and academic performance. A review of current practice, last year, indicated that adherence to the University's policy on attendance monitoring was inconsistent and patchy across the faculties; a project was therefore established to address this. At the same time, it has been an opportunity to ensure that the University will be able to meet the legal requirements of the new government legislation relating to the Points Based System.

A policy and guidance document on attendance monitoring can be found at the AQST website: http://www.leeds.ac.uk/qmeu/policyprocedures/azprocedures.htm

Should you have any further questions or concerns, please email studentattendance@leeds.ac.uk

Opening times - 21 September
The Registration Event is open w/c 21st September in Parkinson Court at the following times:

Monday 21st September         10am – 5pm
Tuesday 22nd September       9am – 5pm
Wednesday 23rd September 9am – 5pm
Thursday 24th September       9am – 5pm
Friday 25th September             9am – 4pm

The Module Fair is open w/c 21st September in the Great Hall at the following times:

Tuesday 22nd September 9am – 5pm
Wednesday 23rd September 9am – 5pm

The Student Services Centre Counter will remain open during this time:
Monday                  9am – 5pm
Tuesday                 9am – 5pm
Wednesday           10am – 5pm ( 9am – 5pm during registration)
Thursday                9am – 5pm
Friday                      9am – 5pm

Workshops for school staff involved in Student Administration - 26 August 2009
Representatives from Student Administration will be delivering the following seminars for staff in schools responsible for student administration, both in general and in the specific areas as shown. The events will be useful for new staff or as a refresher for existing staff.

General Introduction to Student Administration in the Student Services Centre

Suitability: New staff in schools with a role in taught student administration or established staff where they have changed their role in taught student administration.

Wednesday, 16 September 2009, 10-11.30
Tuesday 22 June 2010, 14-15.30

Student Finances

Suitability: This course is designed for those who wish to gain a greater understanding of student finances and the University's methods and policy for dealing with these. It will also be of value to those with a role in pastoral care.

Thursday 19 November 2009, 14-15.30
Thursday 6 May 2010, 14-15.30

Student Records, Registration, Module Enrolment and Graduation

Suitability: This course is aimed at new staff whose role involves the administration of students' records, registration, module enrolment and graduation; it is also suitable as a refresher for existing staff.

Wednesday 2 December 2009, 14-15.30
Tuesday 6 July 2010, 14-15.30

Examination and Assessment

Suitability: This course has been designed for staff in schools involved in the examination, assessment and awarding process. It is suitable for new staff and for existing staff.

Friday 15 October 2009, 10-11.30
Wednesday 17 March 2010, 10-11.30

For further details and to book, please click on the links to take you to the booking pages.

Newsletter issue 4 - 31 July 2009
The July issue of the Student Services Centre newsletter is now online

Register for 2009/10 - 30 July 2009
Returning students and new postgraduate students can register for 2009/10 via the Student Services link in the Portal (under the Student Services and Admin tab) from 9.00am on Monday 3 August 2009.

Approved classifications pass lists - 22 June 2009
The approved classifications Pass Lists will be displayed in the East Core foyer of the Marjorie and Arnold Ziff building on the 2nd July 2009 (5pm). Please email examinationsconf@leeds.ac.uk with any enquiries.

Graduation Ceremonies July 2009 - 9 June 2009
Please note all finalist students need to check their Graduation status on the portal - All outstanding fees need to be paid before 19th June 2009 All change of name forms need to be submitted before the 19th June 2009.

Bank holiday opening hours - 20 May
Opening hours for Counter and Cash Services over the bank holiday are as follows:

Fri 22 May - closing at 5pm
Mon 25 May - closed
Tue 26 May - open 9.30am-4.30pm
from Wed, back to normal hours

Online Module Enrolment - 4 May
The module enrolment system opens to returning undergraduate students from 9am Monday 11th May until Friday 14 August 2009 (unless advised otherwise by your Parent School) to choose Optional modules. Elective modules will become available as well for selection at the end of Exams at 9am on Monday 8th June.

For a full breakdown of opening and closing times for returning undergraduate students by School please click here.

If you wish to make any changes to your module enrolment choices after 14th August or when your Parent School has closed you will have to go to the Module Fair or contact your Parent School for a change of module enrolment form.

To access the online module enrolment system:

- log on to the Portal http://portal.leeds.ac.uk using your ISS username and password

- go to the 'Student Services & Admin' tab;
- click the 'Log me into Student Services' button;
- click on the Modules/Timetable tab;
- select 'Module Enrolment' from the menu;
- choose 2009/10 academic year and click the ‘Submit' button.

The module enrolment system will be open to new undergraduate students from 2 September until 24 September 2009 (unless advised otherwise by your Parent School).

New postgraduate students will be advised by their Parent School if/when the module enrolment system is available to them.

Newsletter issue 3 - 28 April
The April issue of the Student Services Centre newsletter is now online

Counter Easter opening hours
Over the Easter break, the Student Services Centre counter will close on Thursday 9 April as follows:

Cash services counter will close at 12pm
Main counter will close at 12.30pm

Both counters will reopen at 10am on Wed 15 April. Contact ssc@leeds.ac.uk for further information.

Degree ceremony schedule - 18 March
The July degree ceremony schedule is now online: www.leeds.ac.uk/ceremonies/schedule.htm

Exams timetable - 11 March
The draft version of the exam timetable is now online: www.leeds.ac.uk/ssc/exams/index.htm Students should check their exam times.

SSC newsletter online - 28 January
The second issue of the Student Services Centre newsletter is now online as a pdf.

Student Counter now open - 21 January
The new Student Services Counter is now open. The Counter brings together various administrative services previously offered by separate counters across campus. The Cash Services counter alongside the main counter handles all monetary transactions for both students and University members of staff.

Our friendly staff will be able to help customers with enquiries ranging from replacement student ID cards and issuing of official documents such as Registration Confirmation Certificates to answering fees and accommodation queries. Additional staff are currently in place (for the first few weeks) to point our customers in the right direction and to help them with other general enquiries.

The counter is open daily from 9am-5pm, except on Wednesdays when it is open at 10am to allow time for staff training. For all enquiries, phone 0113 343 8877 or email ssc@leeds.ac.uk

Student Services on the Move - 17 December
The Student Financial and Taught Student Administration, and Cash Services Counters, currently located on level 10 EC Stoner Building, will soon be relocating to level 9 of the Marjorie and Arnold Ziff Building.

In order to assist with the move, the Counters will be closing on Thursday 18 December at 4pm and reopen with full service in the Marjorie and Arnold Ziff Building on Monday 22 December at 9am . The opening hours remain unchanged: 9am-5pm Monday to Friday except Wednesdays (10am-5pm). We look forward to providing an enhanced service to our customers in the new premises.

Any queries can be emailed to the Counter team: ssc@leeds.ac.uk

Transcript requests - 1 December 2008
Requests for transcripts are now dealt with by Counter Services.

Transcripts are a full academic record of a student's career and include marks from all years. However, marks are not available for taught postgraduates who graduated in or before July 1992 and these students should apply for a statement instead.

For full information about transcript requests, see the Counter Services website.

SSC newsletter online - 28 October 2008
The first issue of the Student Services Centre newsletter is now online as a pdf.

Migration to the centre - 1 October 2008
Migration schedule for all tenants going into the Ziff Building based on information received from the project management consultants on 28 August 2008.

Department	Migration date/s
LEVEL 9 Student Services Centre	16 December 2008 – Accommodation Team 19 December 2008 – remainder of Level 9
LEVEL 10 Student Services Centre	22 October 2008
LEVEL 11 Lifelong Learning Centre Joint Honours	12 September 2008 16 September 2008
LEVEL 12 Language Centre International Foundation Year	17 September 2008 6 October 2008
LEVEL 13 Vice-Chancellor’s / Pro-Vice-Chancellors’ Offices Executive Officers	20 October 2008 16 October 2008

Site photographs - 3 September 2008
Most recent photographs on the project website at http://www.leeds.ac.uk/sscp/the_building/photo_diary.html show how the building and its interior have developed.

Page owner: sscweb@leeds.ac.uk