Collaborate Ultra sessions can be accessed via the web browser on Microsoft Surface devices only. To access Collaborate Ultra on iOS and Android, you will need to install the Blackboard app.
You should only use the Blackboard App with Collaborate Ultra. We do not support the app, or recommend using the it to access resources in Minerva. You can continue to use mobile devices via the browser when accessing Minerva, which is now more accessible on mobile devices.
You will see an option to join the session with the Blackboard app. Click the Blackboard app link. You will be redirected to a new page. If you have already installed the the Blackboard app click the link to access it. If you haven’t installed the app yet click the Don’t have the Blackboard app link to install the app, once installed return to the browser window and select Join Session with the Blackboard app (or Bb Student).
If you are using a Windows or Android device you will also be presented with the option to join a session via the browser. Access on Android devices isn’t supported, this means that Blackboard are unable to guarantee Collaborate Ultra will be fully functional.