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Student cases


Coronavirus continuity arrangements 

Members of the Student Cases Team are currently working from home due to the Coronavirus pandemic but all cases are being processed remotely and online, and all emails will be responded to.  Please be patient: we have limited access to some systems and databases which may have an impact on our response time.  We will however respond to your email as soon as we can.   Due to these arrangements please note that we are currently unable to take incoming calls, but if you would like us to call you to discuss your case please provide a telephone number with your email, and a member of the team will call you back.

If you have a scheduled meeting, this will continue to take place, but online, and we will send you the joining instructions by email.  

The University has its own coronavirus website for news and updates and you are encouraged to access this for general information about your studies:

Support & Advice:

For independent advice on a University case procedure you are encouraged to contact LUU Student Advice via  We understand that LUU is continuing to offer support for students for all cases remotely, including, as appropriate, as appropriate, virtual attendance at meetings to support student.

For current information about Student Support and Wellbeing Services please see
The Student Cases Team
The Secretariat
The University of Leeds


The Student Cases team in the Secretariat administers the various University processes and procedures relating to the following matters:

  • Student complaints
  • Reporting hate crime, sexual assault and online harassment
  • Academic appeals (taught and research students)
  • Fitness to study
  • Special cases of student progress that fall outside University regulations
  • Requests from Schools to curtail the opportunities for a student to progress
  • Allegations of cheating, plagiarism, the submission fraudulent or fabricated coursework and academic malpractice
  • Student disciplinary cases, both academic and non-academic
  • Student health and conduct applicable to registrable awards
  • Aegrotat awards
  • Posthumous awards
  • Exceptional extensions to periods of study and temporary leave

We are responsible for the University committees whose work it is to investigate and decide some of the matters set out above. We offer advice and guidance to Schools and individual members of staff on the various processes and related matters. We also give procedural advice to individual students whose case is under consideration.

We provide interpretation of and advice on regulations for taught programmes of study, particularly in the context of complex cases or where special provisions are being requested.

Our overall objective is the fair resolution of cases within the framework of the processes and procedures of the University.


Procedures and policies

Further information on the processes and procedures listed above is accesible by clicking on the links below:

(If the document does not load in your browser, try refreshing the page by clicking the Refresh button or F5.

If you require any of the documents or forms listed below in an alternative, more accessible, format, please contact the Student Cases team - see contact details below. )


1. Student complaints

2. Reports of hate crime, sexual assualt and online harassment


3. Academic appeals against the results of University examinations and assessments (for both taught students and postgraduate researchers)

6. Disciplinary

7. The University's policy / statement on the following matters is accesible by clicking on the links below:



Further information on the Committees associated with the above processes and procedures are in the process of being updated.


For staff

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Contacting the Student Cases team

You can contact any member of the Student Cases team by e-mail or post as follows:


The Student Cases Team
The Secretariat
11.75, Level 11, E C Stoner Building, University of Leeds, Leeds LS2 9JT


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Last updated: 18.3.2021 (CLLC)