Strong progress across all areas in National Student Survey

Date

The University of Leeds has seen progress across all areas of the 2025 National Student Survey (NSS), with positive gains in every theme and question.

Results published today show that the University has improved both its overall positivity score as well as its position relative to the benchmark. 

Notable gains at a thematic level include student voice, where the University has improved by eight percentage points to 76%, assessment and feedback with a seven percentage point improvement to 74%, and organisation and management where the University has improved by five percentage points to 78%. Leeds University Union (LUU) continues to perform excellently, at 79%, five percentage points above the benchmark.  

At individual question level, there has been a 15% increase in positivity for the question ‘how often have students received assessment feedback on time’, an 11% gain for ‘how clear is it that students’ feedback on the course is acted on’ and a 9% increase for the extent students’ opinions about the course are valued by staff.   

Professor Shearer West, Vice-Chancellor and President of the University of Leeds, said: “The heartening improvement in our 2025 National Student Survey speaks to what is possible when we place students at the centre of our thinking, listen to their views, act on their insights and work in genuine partnership to improve their experience and outcomes. 

“Students are the lifeblood of our University and their voice is not simply a metric to track. It is a central part of how we learn, improve and evolve together. When we empower our students to shape their own education and experience, we build a University that is more inclusive, more ambitious and more attuned to the needs of all members of our Leeds community. 
 
“While there is more to do, these results show that we are heading in the right direction to becoming a truly student-centred university. We will continue to listen, learn and act together to make meaningful and lasting improvements to the student experience at Leeds.” 

Shivani Gug, Education Officer at LUU, added: “Meaningful change happens when we actively listen and respond to feedback. The progress reflected in this year’s National Student Survey results shows what’s possible when students and staff work together in true partnership. 

“I’m proud of the student leaders, staff and individuals who’ve contributed to improving the student experience in so many ways. There’s always more to do and we will keep doing it, while embracing the values of the Leeds Partnership. By creating space to collaborate, challenge and support one another, we can continue to grow and shape a university experience where everyone can truly thrive.” 

Further information

For more information, please contact the University of Leeds press office at pressoffice@leeds.ac.uk.