In some circumstances you may be able to claim a full or partial refund for the fee you have paid for your English language course. This page tells you in which circumstances you are eligible and what you need to do. In all cases:
- If you are sponsored, you will need to provide documents as evidence of sponsorship before the University can consider any refund of personal contributions towards fees. This may include copies of award notices from funding bodies or letters from sponsors confirming details of the tuition support to be provided.
- Refunds will only be made to the account from which you made the original payment.
If you withdraw from your programme
You have a right to withdraw from your chosen programme up to 14 days after you have registered with the University.
If you want to withdraw you must send an email to firstname.lastname@example.org.
- If your email is received within the 14 days, you will receive a full refund of your fees.
- If your email is received after 14 days, fees for the first term will not be refunded to you. Fees for any other later terms that you have paid will be refunded in full.
- If no notice is given, or you do not use the right email address, fees will not be refunded.
If your visa application is unsuccessful
Personal reasons or illness
- If you are advised by Language Centre staff to suspend your studies (due to ill health, for example), you will be refunded the fees for the remaining number of weeks from the week you suspend your studies.
- If you choose to leave your programme early, at any time before the official end date of the programme, you do not have the right to a refund of any fees (unless you have been advised by Language Centre staff to suspend your studies).
- You cannot claim a refund if you miss classes due to illness or for personal or professional reasons.
If you fail an assessment and so are not able to progress further on your course you will not receive any refund for the term that relates to that assessment. If you have paid for other future terms in advance you will receive a refund of fees for those terms.
Refund of tuition fee deposit