Contact our support staff

View support staff by surname:

Surname A-G 

Sitara Akram

Lifelong Learning Centre Manager
Email: s.akram@leeds.ac.uk
I lead the strategic development of support services for mature undergraduate students. I hold responsibility for developing high quality services including the front desk, pastoral support, student experience activity and partnership work with faculties at Leeds. View Sitara Akram's profile page.

Kate Barley

Student Education Officer (Assessments and Exams)
Email: k.h.barley@leeds.ac.uk 
Phone: 0113 343 3215
I am responsible for the administration of assessments, exam results and exam boards. View Kate Barley's profile page.

Beverley Brealey

Student Education Service Assistant
Email: b.brealey@leeds.ac.uk
Phone: 0113 343 8760
I am a member of the Student Education Services team and administrate the Interdisciplinary Studies with Preparation for Higher Education (PHE), Child and Family Studies, Learning and Teaching and SEND programmes. View Beverley Brealey's profile page.

Rachael Butler

Assistant  Student Education Service Manager
Email: r.butler@leeds.ac.uk
As Assistant Student Education Service Manager, I assist in managing the effective delivery of admissions, student support, exams and assessment, quality assurance and programme support. View Rachael Butler's profile page.

Fiona Chapel

Development Officer
Email: f.chapel@leeds.ac.uk
Tel: 0113 343 3213
As a Development Officer within the Lifelong Learning Centre's Communities and Partnerships team, I work with adults from communities where HE is not the norm. Our community engagement activities include information giving and informal learning sessions using critical adult education perspectives. View Fiona Chapel's profile page.

Harriet Charles

Student Experience Assistant
Phone: 0113 343 3212
I mainly work on our welcome desk, supporting pre-entry and current students with a wide range of queries. If you are unsure of who to contact, I could help to navigate your query. I look forward to hearing from you and supporting you on your journey. View Harriet Charles' profile page.

Laura Conroy

Student Success Officer 
Email: l.conroy@leeds.ac.uk
My work is focused around Student Success, among students from a wide range of backgrounds. I utilise data to improve outcomes for retention, attainment and progression and I work with staff across the centre to implement interventions to help students succeed. View Laura Conroy’s profile page.

Paul Devlin

Student Support Officer
Email: p.devlin@leeds.ac.uk
As Student Support Officer, I provide pastoral/wellbeing support for Lifelong Learning Centre students as well as mature students across the University. I also support students with disabilities, long-term medical conditions and specific learning difficulties. View Paul Devlin's profile page.

Denise Edmunds

Employability and Guidance Officer
Email: d.edmunds@leeds.ac.uk
Phone: 0113 343 3244
As a fully qualified careers adviser, I offer confidential and impartial guidance to anyone considering higher education or thinking about their career options following graduation. I also offer employability support, advising on job applications and CVs and helping students prepare for interview. View Denise Edmunds' profile page.

Greg Elliott

Communities and Partnerships Assistant
Email: g.l.elliott@leeds.ac.uk
Phone: 0113 343 1770
As part of my role providing administrative support to Lifelong Learning Centre outreach activity, I am a first point of contact for our pre-entry guidance service, JumpStart course and a rolling series of taster sessions and open events for potential mature students. View Greg Elliott's profile page.

Lindsey Fraser

Interim Director of the Lifelong Learning Centre
Email: l.fraser@leeds.ac.uk
Phone: 0113 343 3219
My responsibilities as Interim Director include developing the vision and strategic direction for the Lifelong Learning Centre, and the planning, co-ordination and development of its academic delivery and support functions. My community adult education background is a key influence on my theory and practice. Recent research writing includes exploring the impact of adult community outreach on access to higher education.

View Lindsey Fraser's profile page.

Tracey Gallagher

Student Education Service Manager
Email: t.wilman@leeds.ac.uk
As Student Education Service Manager, I am responsible for managing the effective delivery of admissions, student support, exams and assessment, quality assurance and programme support. View Tracey Gallagher's profile page.      

Olivia Garvey

Development Officer
Email: o.garvey@leeds.ac.uk
As Development Officer in the Communities and Partnerships team, I coordinate visits and study support sessions, subject tasters and an annual summer school for adults studying at Level 2 and 3 in college/community education. View Olivia Garvey's profile page.               

Surname H-M

Jane Hanna

Student Education Service Officer (QA and Programme Support)
Email: j.a.hanna@leeds.ac.uk
Phone: 0113 343 7446
I provide administrative support for a number of the department’s formal committees and the work of our Academic Integrity Officer, as well as support within the department for the University’s QA processes. I am also responsible for examinations, timetabling and our module and programme catalogues. View Jane Hanna's profile page.

Serena Hayward Smith

Student Education Assistant 
Email: s.l.haywardsmith@leeds.ac.uk
I administrate our BSc Business Management and BSc Business Studies with Foundation Year programmes, assisting with recruitment and admissions, maintaining accurate records and acting as a point of contact for students. View Serena Hayward Smith's profile page.  

Mohammed Hussain

Advice and Guidance Officer 
Email: m.a.hussain@leeds.ac.uk
I am responsible for the leadership and effective delivery of the Lifelong Learning Centre’s pre-entry information, advice and guidance service. The service offers free, impartial one-to-one appointments to individuals from widening participation backgrounds. View Mohammed Hussain's profile page.

Lauren Huxley

Student Experience Officer 
Email: L.R.Huxley@leeds.ac.uk
My role is to ensure that students studying with the Lifelong Learning Centre and mature students from across the University are having an excellent experience. I organise events and workshops for students throughout the year and also support our Student Reps. View Lauren Huxley's profile page.

Johan Laws

Finance Assistant
Email: j.laws@leeds.ac.uk
Phone: 0113 343 3352
I am responsible for the co-ordination of the day to day finances of the Lifelong Learning Centre including checking fees, expenses, timesheets and invoices. I also provide administrative support. Please note – I do not deal with student finance. Please contact our Student Support Officer, Paul Devlin for student finance queries. View Johan Laws' profile page.

John Lees

External Liaison Officer
Email: j.lees1@leeds.ac.uk
Phone: 0113 343 7942
I work in partnership with organisations and regional colleges to widen participation amongst adults and support learners make the transition to Higher Education study. View John Lees' profile page.

Michelle Lotherington

Senior Admissions Officer
Email: m.lotherington@leeds.ac.uk
Phone: 0113 343 7891
I am a member of the Student Education Service team and I am responsible for delivering the admissions function within the Lifelong Learning Centre. I am also responsible for the administration of the LLC's KickStart programme and Alternative Entry Scheme. View Michelle Lotherington's profile page.

Saad Mufti

Impact, Monitoring and Evaluation Officer 
Email: s.mufti@leeds.ac.uk
I support the Lifelong Learning Centre to assess the impact of its work in widening participation and student success, which involves data analysis for the reporting of key metrics for internal monitoring, planning, and statutory purposes. View Saad Mufti's profile page.

Surname N-Z

Stuart Petch

Student Experience Assistant 
Email: s.n.petch@leeds.ac.uk
I am a member of the front-desk Welcome Team in the Lifelong Learning Centre, welcoming visitors and responding to enquiries. View Stuart Petch's profile page.

Marsha Stankler

Student Education Service Assistant (Apprenticeships)
Email: m.n.stankler@leeds.ac.uk
Phone: 0113 343 4851
I am a member of the Student Education Service team with responsibility for administrating our Apprenticeship Degree programmes. View Marsha Stankler's profile page.

Jenni Whitfield

Adult Learners Officer
Email: j.l.whitfield@leeds.ac.uk
Phone: 0113 343 7054
I am responsible for the planning and delivery of public engagement events, taster days and widening participation activity. I also provide oversight and ensure the continual improvement of all systems and procedures that support the delivery of quality outreach work. View Jenni Whitfield's profile page.

Judy Young

PA to the Senior Management Team
Email: j.a.young@leeds.ac.uk
Phone: 0113 343 7892
I provide administrative support, including diary management, to the Director and other Senior Management Team members. I am involved in the day to day administration of the centre, particularly in areas of work including HR, H&S, Estates and IT administration. View Judy Young's profile page.