Help and advice

There might be times when you're struggling with life at University and would like some additional support. Whatever your situation, we’re here to help and guide you every step of the way.

Information and help   

If you’ve got a question or problem, please ask for help as soon as you need it. There’s lots of support available and people to contact for help and advice. 

Student information service 

New and returning students can phone, email, or visit the Student Information Service to ask for help with questions about getting started and to find out Faculty and School information.

Your academic personal tutor  

Your personal tutor is an important contact in your academic department. They will play a crucial role throughout your time at university and can help with your academic progress, personal and professional development. If you are struggling with your studies for any reason, your personal tutor will be able to help.

Study support  

Develop your academic skills with Skills@Library through online resources, workshops, 1-2-1 consultations and drop-in sessions.

Leeds University Union   

Leeds University Union Help and Support offers independent, confidential, expert advice for free to all University of Leeds students.  

Support for mature learners  

Get support with your personal and professional development while you are at university and with your post-university plans at the Lifelong Learning Centre

Support for students from backgrounds that are less represented at university

Make the most of all the opportunities available to you at Leeds with the Plus Programme

Support for international students  

Our international student advice and support teams can help with welcome and arrivals, student visa advice and more.  

Support for PhD researchers   

Find out about getting started with your research degree and how the Leeds Doctoral College can help support your postgraduate research experience.   

Researcher@Library will help you with open access, research data management, literature searching and increasing citations both online and in-person through workshops and events.  

Support for higher and degree apprentices   

There’s a range of support for students working and studying part-time with higher and degree apprenticeships. 

Support for student parents  

There’s a range of support for both UK students with families and international students with families.

Support for disabled students  

Our Disability Services team can create a bespoke support package to suit your needs.